Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Hammerschmidt

Wichita,KS

Summary

Resourceful associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

15
15
years of professional experience

Work History

Order Fulfillment Associate

Amazon
09.2021 - 06.2024
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
  • Followed procedures at all times for personal and team safety.

Chiropractic Assistant

WILBECK CHIROPRACTIC
05.2020 - 10.2021
  • Used Eclipse software to process patient payments and update accounts
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
  • Recorded vital signs and medical history
  • Performed electric muscle stimulation and mechanical traction therapies on patients under doctor supervision
  • Operated digital x-ray equipment to produce images of the skeleton body.
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.

Chiropractic Assistant

NORTHWEST CHIROPRACTIC
03.2010 - 05.2019
  • Used Eclipse software to process patient payments and update accounts
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
  • Scheduled appointments for patients via phone and in person
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
  • Educated patients about therapies, procedures and physician's instructions
  • Performed electric muscle stimulation, and mechanical traction therapies on patients under doctor supervision
  • Operated Digital x-ray equipment to produce images of the skeletal body.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.

Sales Associate

SEARS HOLDINGS
11.2009 - 05.2014
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Offered product and service consultations and employed upselling techniques.

Education

Associate of Applied Science - MEDICAL ASSISTING

Vatterott College
Wichita, KS

Skills

  • Electric muscle stimulation
  • Effective written and verbal communication
  • Insurance billing
  • Telephone etiquette
  • Healthcare knowledge
  • Data entry
  • Charting expertise
  • Patient scheduling
  • X-ray techniques
  • Order Picking
  • Warehouse Operations
  • Packing expertise
  • Quality Control
  • Time Management
  • Dependable and reliable
  • Motivated Team Player

Timeline

Order Fulfillment Associate

Amazon
09.2021 - 06.2024

Chiropractic Assistant

WILBECK CHIROPRACTIC
05.2020 - 10.2021

Chiropractic Assistant

NORTHWEST CHIROPRACTIC
03.2010 - 05.2019

Sales Associate

SEARS HOLDINGS
11.2009 - 05.2014

Associate of Applied Science - MEDICAL ASSISTING

Vatterott College

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Tracy Hammerschmidt