TRACY HUIZINGA
Patra
Kentwood,MI
20
years of professional experience
Commercial insurance professional supporting agents and clients with underwriting, policy servicing, and business quote development. Works through 15+ client policy issues per month, coverage questions, policy updates, and client follow-up with an analytical approach that keeps service accurate and timely. Strengthens insurance operations by building efficient processes around routine commercial account work.
Work History
Senior Client Consultant
6 Years 3 Months- Review client submissions for completeness and flag missing information before policy processing begins.
- Coordinate coverage changes with carriers and confirm updates are reflected in client records.
- Support commercial underwriting activities by organizing documents and preparing files for review.
- Guide clients through policy servicing questions with clear explanations and timely status updates.
LICENSED COMMERCIAL INSURANCE SPECIALIST
3 Years 2 Months- Handle 10-20 business quotes weekly while underwriting commercial policies and supporting agent consultations.
- Underwrite commercial business quotes and policies by applying risk assessment and coverage analysis to client needs.
- Consult with agents to clarify policy details, support quote placement, and strengthen communication across accounts.
- Develop efficient workflows and processes to streamline work, improve turnaround, and support consistent service delivery.
SERVICE ADVOCATE II
1 Year 5 Months- Explained specialty product guidelines to insurance agents, translating underwriting requirements into clear next steps.
- Applied risk assessment when evaluating complex submissions and identifying information needed for specialty coverage decisions.
- Coordinated policy servicing questions with internal teams to resolve agent issues and keep workflows moving.
MEDIA COORDINATOR
9 Years 3 Months- Wrote concise news stories for on-air and web-based publishing, adapting content for each audience and format.
- Edited video content for newsroom deadlines, maintaining accuracy and smooth delivery across broadcast and digital channels.
- Supported web-based news publishing by preparing content that aligned with fast-moving newsroom production needs.
Education
Associate of Science - FLIM AND VIDEO
Wrote, directed, and art directed award winning animated short. Project managed student films
Skills
Organized
Analytical
Commercial underwriting
Risk assessment
Coverage analysis
Policy servicing
Client consultation
Account management
Insurance workflow management
Process improvement
Training facilitation
Cross-functional communication
Agent training
Carrier coordination
Interests
Film History
Photography
Promoting the importance of Public Libraries.
Timeline
Senior Client Consultant
Patra
08.2020 - CurrentRead More
LICENSED COMMERCIAL INSURANCE SPECIALIST
FARMERS INSURANCE
06.2017 - 08.2020Read More
SERVICE ADVOCATE II
FARMERS INSURANCE
01.2016 - 06.2017Read More
MEDIA COORDINATOR
WOOD TV 8
10.2006 - 01.2016Read More
FULL SAIL UNIVERSITY
Associate of Science from FLIM AND VIDEO
Read More