Tracy Jackson
Colton,CA
Summary
Skilled Certified Medical Assistant with a proven track record in enhancing patient satisfaction and streamlining office effectively. Great patient documentation, coupled with a compassionate approach to patient care. Demonstrates a strong ability to improve treatment plans through effective communication and meticulous attention to detail. Teamwork is my strength.
Overview
9
9
years of professional experience
Work History
Certified Medical Assistant
Optum Medical Group
8110 Mango Ave Fontana Ca, CA,
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
Loma Linda
11234 Anderson Loma Linda, CA,
12.2021 - 01.2024
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Certified Medical Assistant
Alls Wells Little Star Pediatric Urgent Care
1955 S Hunts Ln #210 San Bernardino, CA,
03.2021 - 11.2021
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Certified Medical Assistant
Alls Well Inc./ Loma Linda
955 Hunts Ln #210 San Bernardino, CA,
08.2020 - 02.2021
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Certified Medical Assistant
Epic Management
1615 Orange Tree Ln Redlands, CA,
02.2016 - 03.2019
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
Choa Chan MD Pediatrics
1530 Cevy Chase Dr Ste 202 Glendale, CA,
10.2015 - 11.2016
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Education
Medical Assistant
Career College Consultants
Eagle Rock , CA06-2015
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Treatment setup
- HIPAA protocols
- Customer Service
- Direct Patient Care
- Reliable team player
- Medical terminology knowledge
Timeline
Certified Medical Assistant
Optum Medical Group
02.2024 - Current
Certified Medical Assistant
Loma Linda
12.2021 - 01.2024
Certified Medical Assistant
Alls Wells Little Star Pediatric Urgent Care
03.2021 - 11.2021
Certified Medical Assistant
Alls Well Inc./ Loma Linda
08.2020 - 02.2021
Certified Medical Assistant
Epic Management
02.2016 - 03.2019
Certified Medical Assistant
Choa Chan MD Pediatrics
10.2015 - 11.2016
Medical Assistant
Career College Consultants