Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Jackson

Colton,CA

Summary

Skilled Certified Medical Assistant with a proven track record in enhancing patient satisfaction and streamlining office effectively. Great patient documentation, coupled with a compassionate approach to patient care. Demonstrates a strong ability to improve treatment plans through effective communication and meticulous attention to detail. Teamwork is my strength.

Overview

9
9
years of professional experience

Work History

Certified Medical Assistant

Optum Medical Group
02.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Certified Medical Assistant

Loma Linda
12.2021 - 01.2024
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Certified Medical Assistant

Alls Wells Little Star Pediatric Urgent Care
03.2021 - 11.2021
  • Measured patient pulse oximetry.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Certified Medical Assistant

Alls Well Inc./ Loma Linda
08.2020 - 02.2021
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Certified Medical Assistant

Epic Management
02.2016 - 03.2019
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Certified Medical Assistant

Choa Chan MD Pediatrics
10.2015 - 11.2016
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.

Education

Medical Assistant

Career College Consultants
Eagle Rock , CA
06-2015

Skills

  • HIPAA Compliance
  • Medical Terminology
  • Specimens collection and processing
  • Patient Scheduling
  • Electronic Health Records
  • Vital Sign Monitoring
  • Patient documentation
  • Patient Assessments
  • Treatment setup
  • HIPAA protocols
  • Customer Service
  • Direct Patient Care
  • Reliable team player
  • Medical terminology knowledge

Timeline

Certified Medical Assistant

Optum Medical Group
02.2024 - Current

Certified Medical Assistant

Loma Linda
12.2021 - 01.2024

Certified Medical Assistant

Alls Wells Little Star Pediatric Urgent Care
03.2021 - 11.2021

Certified Medical Assistant

Alls Well Inc./ Loma Linda
08.2020 - 02.2021

Certified Medical Assistant

Epic Management
02.2016 - 03.2019

Certified Medical Assistant

Choa Chan MD Pediatrics
10.2015 - 11.2016

Medical Assistant

Career College Consultants

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Tracy Jackson