TRACY JOHNSON
Customer Service Manager
Lexington,NC
Summary
Highly trained inside sales representative with strong communications. Areas of expertise include purchasing, customer service ,inside sales, and management.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Customer Service Manager
Cheney Brothers Food Service
02.2023 - Current
I manage the customer service team, check times, help sales reps, work with marketing,handle any problems
Customer Service Representative
Cheney Brothers Food Service
10.2021 - 02.2023
Help with program sales, work with sales rep, answer emails
Purchasing
Orrells Food Service
07.2018 - 10.2021
- Price changing, Coordinate deliveries, Order product, Competitive bid pricing, Order entry, negotiating, helped sales rep with special orders
Customer Service
Orrell's Food Services
10.1993 - 07.2018
- Establish and maintain effective working relationships with customers, Enter orders, Inside sales, worked with sales reps, customer service
Education
High School Diploma -
Lexington High School
Lexington, NC06.1988
Skills
- Time Management
- Customer Service
- Problem Solving
- English
- Computer
- Active Listening
- Decision making
- Social skills
Certification
How to Supervise People
Leadership, Team-Building and Coaching Skills for Managers
Timeline
Customer Service Manager
Cheney Brothers Food Service
02.2023 - Current
Customer Service Representative
Cheney Brothers Food Service
10.2021 - 02.2023
Purchasing
Orrells Food Service
07.2018 - 10.2021
Customer Service
Orrell's Food Services
10.1993 - 07.2018
High School Diploma -
Lexington High School
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