Tracy Kaul
Dodge City,KS
Summary
Detail-oriented Dispatch Assistant with strong skills in dispatch software and customer service. Proven ability to coordinate operations and resolve issues efficiently, ensuring timely deliveries and exceptional client satisfaction.
Overview
22
22
years of professional experience
Work History
Dipatch Assistant
Kindsvater Trucking
01.2015 - Current
- Coordinated daily dispatch operations to ensure timely delivery schedules.
- Utilized transportation management software to optimize routing and minimize delays.
- Communicated effectively with drivers and logistics teams to resolve issues promptly.
- Assisted in tracking shipments, maintaining accurate records of freight movements.
- Liaised frequently with customers via phone or email to provide updates on order status or address any concerns they may have had.
- Provided administrative support to the dispatch team, including maintaining organized documentation systems for easy reference.
Sales Associate
Walmart
04.2004 - 07.2014
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Enhanced customer engagement through effective communication and active listening.
- Collaborated with team members to execute promotional events and displays.
- Resolved customer inquiries and issues efficiently, fostering positive shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Accounting / Business
Yavapai College
Cottonwood, AZSkills
- Dispatch software
- Transportation
- Deadline oriented
- Route planning
- Data entry proficiency
- Customer service
- Attention to detail
- Multitasking and organization
Timeline
Dipatch Assistant
Kindsvater Trucking
01.2015 - Current
Sales Associate
Walmart
04.2004 - 07.2014
Accounting / Business
Yavapai College