Tracy Lujan
Frisco,TX
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
Work History
School Bus Driver
Frisco Independent School District
Frisco, TX
10.2019 - Current
- Collaborate with school administrators and staff to plan and execute efficient bus routes, improving punctuality, and reducing overall travel time.
- Implement and monitor adherence to behavior guidelines on the bus, creating a safe and orderly environment for all riders.
- Demonstrate flexibility and reliability by providing additional transportation services for extracurricular activities and special events, as needed.
- Ensure compliance with state licensing requirements to safely transport students and adults.
Sales Assistant
Highland Homes
Plano, TX
10.2018 - 10.2019
- Excelled in identifying client needs and preferences to match them with the ideal home solutions, enhancing the buying experience.
- Performed administrative duties such as typing letters and emails, updating spreadsheets, and organizing meetings and luncheons for the Sales Agent.
- Provided extensive customer service to clients in person and through phone conversations.
- Extensive use of computers to maintain a client base, statistics, and sales data.
Teacher
Primrose School of Windsong Ranch
Prosper , TX
10.2017 - 10.2018
- Organized and led activities designed to promote physical, mental, and social development.
- Observed and evaluated the students' progress with their education and development.
- Communicated with parents, and provided them with information regarding their child's needs and successes.
- Utilized Microsoft Office programs when preparing lesson plans and evaluation systems
Skills
- Customer-service-oriented
- Effective interpersonal skills
- Time management and multitasking
- Experienced with computers
- Critical thinking and problem-solving
- Adaptable and flexible
Timeline
School Bus Driver
Frisco Independent School District
10.2019 - Current
Sales Assistant
Highland Homes
10.2018 - 10.2019
Teacher
Primrose School of Windsong Ranch
10.2017 - 10.2018
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