Tracy Maddox
Dalton,GA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Piccadilly Cafeteria
College Park, GA
12.2019 - 04.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
GED -
Middle Georgia Technical College
Warner Robins, GA05.2000
Skills
- Calm and Professional Under Pressure
- Data Entry and Maintenance
- Order and Refund Processing
- POS Systems and Ordering Platforms
Timeline
Customer Service Representative
Piccadilly Cafeteria
12.2019 - 04.2022
GED -
Middle Georgia Technical College
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