Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Mainey

Johnston,RI

Summary

Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening and closing procedures and operational improvements. Strong experience of supervising in a large retail environment. Proactive Department Supervisor with a commitment to improving store's operations and ensuring satisfaction in employees and customers. Motivational with excellent communication and reasoning skills. Easily manage various personalities and provide continuous support to coworkers. Determined Department Supervisor with 4 years of experience in managing team of 22 employees in retail environment. Strong leadership, communication and organizational skills. Deep knowledge of inventory control, merchandising and customer service. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

12
12
years of professional experience

Work History

Department Supervisor

The Homedepot
Smithfield, RI
12.2019 - Current
  • Ensured compliance with industry regulations and company policies by regularly reviewing practices and updating documentation as needed.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Handled cash register, returns, and refunds.

Special Education Paraprofessional

Johnston School Department
Johnston, RI
03.2012 - 10.2022
  • Assisted with communication methods to keep parents informed about child's development and behavioral issues.
  • Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
  • Promoted a culture of inclusion within the school community by modeling respectful interactions and encouraging open communication among all stakeholders involved in the education of special needs students.
  • Delivered efficient instruction by assisting with lesson planning and materials preparation.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.
  • Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
  • Observed students' performance and recorded relevant data to assess progress.
  • Understood and acclimated to teacher's routine to provide classroom coverage.

Education

Associate of Applied Science - Mortuary Science

Mt Ida College
Newton, MA
05.1992

Skills

  • Scheduling and Time-Tracking
  • Cash Drawer Reconciliation
  • Coaching and Mentoring
  • Creativity and Originality
  • Shelving
  • Inventory and Stocking
  • Performance monitoring
  • Recruiting and Hiring
  • POS Terminal Operation
  • Sales Growth
  • Order Processing
  • Reporting and Performance Analysis
  • Vendor Relationship Management

Timeline

Department Supervisor

The Homedepot
12.2019 - Current

Special Education Paraprofessional

Johnston School Department
03.2012 - 10.2022

Associate of Applied Science - Mortuary Science

Mt Ida College
Tracy Mainey