Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracy Mallett

Benavides,TX

Summary

Medical Assistant Extern committed to patient advocacy and collaboration with medical staff to improve patient communications. Outstanding multitasker and team player proficient in medical software and EMR system operations. Well-versed in charting patients, taking vitals and assessing patients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Infant Teacher

Academy Of Little Angels
11.2022 - 10.2023
  • Kept classroom and feeding areas clean, neat and safe.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Promoted development of social, emotional, and communication skills in infants.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Promoted sensory development by providing access to different textures.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.

Phone Operator

Village Medical
10.2021 - 06.2022
    • Responded to customer inquiries with patience and positivity to establish excellent first impression.
    • Pleasantly greeted all callers and asked how to be of assistance.
    • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
    • Answered average of 350 calls per day and directed to appropriate departments and personnel.
    • Collected and verified telephone numbers, addresses, and proper spelling of names.
    • Used company's paging system to immediately contact specific personnel.
    • Maintained accurate directory of all personnel and phone extensions.

Front Desk Receptionist

Angel Magic Smiles, LLC
08.2019 - 03.2020
    • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
    • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
    • Scheduled, coordinated and confirmed appointments and meetings.
    • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
    • Collected room deposits, fees, and payments.
    • Maintained confidentiality of sensitive data to protect customer and business information.
    • Completed all tasks in compliance with company policies and procedures.
    • Completed data entry and filing to keep records updated for easy retrieval.
    • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Receptionist

Duval County Housing Authority
09.2017 - 08.2019
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Confirmed appointments, communicated with clients, and updated client records.
    • Kept reception area clean and neat to give visitors positive first impression.
    • Answered phone promptly and directed incoming calls to correct offices.

Education

Medical Assistant Certificate - Medical Assisting

The College of Health Care Professions
Houston, TX
05.2024

High School Diploma -

San Diego High School
San Diego, TX
05.2003

Skills

  • Search Directories
  • Safety Training
  • Clerical Support
  • Complex Problem-Solving
  • Appointment Confirmation
  • Call Connections
  • Leadership
  • Communication
  • Multitasking
  • Time Management

Certification

  • NRCMA
  • AHA/BLS
  • Proven ability to read and perform vitals
  • Skilled at accurately documenting patient history
  • Understand basic dosage calculations
  • Can administer basic urinalysis, urine dipstick, blood typing, strep test, and blood sugar
  • Proficient with EKG electrode placement (within 90% accuracy)
  • Ability recognize cardiac rhythms
  • Knowledgeable of insurance coding and administrative procedures

Timeline

Infant Teacher

Academy Of Little Angels
11.2022 - 10.2023

Phone Operator

Village Medical
10.2021 - 06.2022

Front Desk Receptionist

Angel Magic Smiles, LLC
08.2019 - 03.2020

Receptionist

Duval County Housing Authority
09.2017 - 08.2019

Medical Assistant Certificate - Medical Assisting

The College of Health Care Professions

High School Diploma -

San Diego High School

Similar Profiles

CREATE PROFILE
Tracy Mallett