Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Open To Work
Hi, I’m

Tracy Mangione

Niagara Falls
Tracy Mangione

Summary

Professional Objective

Customer-focused and highly organized professional seeking an Administrative and/or Receptionist position. Bringing strong administrative experience as a business owner, with a proven ability to manage high-volume scheduling, maintain strict client confidentiality, and provide a welcoming, professional atmosphere. Able to achieve high productivity and efficient task completion. Skilled in client relationship building, and innovative problem-solving to ensure optimum service delivery. Excel at communication, leadership, and adaptability, leveraging these soft skills to meet and exceed operational goals while maintaining high customer satisfaction levels.

Overview

21
years of professional experience
4
years of post-secondary education

Work History

Wink Beauty Bar
Niagara Falls

Salon Owner/Operator- Licensed Esthetician
09.2024 - Current

Job overview

  • Front-of-House Management: Acted as the primary point of contact for all incoming calls and client inquiries, ensuring a high-energy and professional first impression.
  • Scheduling & Coordination: Managed complex digital booking systems for multiple beauty services and booth rental tenants.
  • Financial Handling: Accurately processed client payments, managed daily bookkeeping, and maintained studio supply inventory.
  • Client Privacy: Maintained 100% compliance with privacy standards regarding client health history and personal records.Managed daily salon operations and ensured smooth workflow among staff.
  • Trained and supervised a team of beauty professionals in service delivery.
  • Implemented inventory management systems to track product usage and orders.

TyPey Skin & Lash Studio
Niagara Falls

Salon Owner/Operator- Licensed Esthetician
05.2013 - 09.2024

Job overview

  • Managed high-volume retail transactions while providing excellent customer service.
  • Assisted with filing, data entry, inventory, and product/supply orders to ensure smooth daily operations.
  • Managed daily operations of a busy beauty salon.
  • Supervised staff to ensure high-quality customer service.
  • Developed marketing strategies to attract new clients.

Aesthetics by Tracy Mobile Services
Niagara Falls

Licensed Esthetician
03.2005 - 08.2013

Job overview

  • Provided personalized skincare consultations for diverse client needs.
  • Performed advanced facial treatments using industry-standard tools and techniques.
  • Educated clients on proper skincare routines and product usage.
  • Ensured compliance with health and safety regulations during all procedures.
  • Demonstrated product knowledge to customers regarding ingredients, benefits, and usage instructions.
  • Maintained a clean work environment by sterilizing tools, cleaning surfaces, and disposing of used supplies appropriately.

Continental School Of Beauty Culture
West Seneca

Admissions and Financial Aid Officer
01.2005 - 12.2007

Job overview

  • Assisted students with financial aid applications and eligibility determination.
  • Reviewed and processed financial aid packages according to federal guidelines.
  • Educated students on loan options and repayment plans during advising sessions.
  • Maintained accurate records in financial aid management systems for compliance.
  • Responded to inquiries regarding financial aid policies and procedures in a timely manner.
  • Developed resources to support students navigating the financial aid process effectively.
  • Received and posted payments to loan accounts.
  • Performed periodic audits of files in order to verify accuracy of information provided by applicants.

Education

The Salon Professional Academy
Buffalo,

Licensed Esthetician from Esthetics
06.2007 - 10.2007

University of Hawaii At Manoa
Honolulu, HI

Associate of Science from Psychology
01.1998 - 09.2000

A Head of Time Design School of Beauty
Anchorage, AK

Licensed Cosmetoligist from Cosmetology
06.1996 - 08.1997

Skills

  • Technical Proficiency: Skilled in Square/Vagaro, Microsoft Office, and digital communication
  • Confidentiality: Experienced in handling sensitive client data and maintaining privacy standards
  • Communication: Professional verbal and written skills (Correspondence & Social Media branding)
  • Customer relationship management

Work Preference

Job Search Status

Open to work

Work Type

Part TimeContract WorkGig Work

Location Preference

RemoteOn-SiteHybrid

Salary Range

$40000/yr - $200000/yr

Timeline

Salon Owner/Operator- Licensed Esthetician

Wink Beauty Bar
09.2024 - Current

Salon Owner/Operator- Licensed Esthetician

TyPey Skin & Lash Studio
05.2013 - 09.2024

The Salon Professional Academy

Licensed Esthetician from Esthetics
06.2007 - 10.2007

Licensed Esthetician

Aesthetics by Tracy Mobile Services
03.2005 - 08.2013

Admissions and Financial Aid Officer

Continental School Of Beauty Culture
01.2005 - 12.2007

University of Hawaii At Manoa

Associate of Science from Psychology
01.1998 - 09.2000

A Head of Time Design School of Beauty

Licensed Cosmetoligist from Cosmetology
06.1996 - 08.1997
Tracy Mangione