Tracy Mason

Over thirty years of experience providing exceptional service to diverse patients with a passion for personal health and well being. Excellent telephone and in-person skills; able to quickly establish rapport with patients, identifying needs and providing with appropriate resources. Highly organized, efficient and energetic; able to improve workflow and overall environment.

Management and Administration

• Performed administrative operations including general reception, accounts payable/receivable, bank reconciliation, expense reports, collections, payroll, insurance claims and preauthorizations, insurance aging reports, production reports, end of day/month/year reports, treatment contracts and financial arrangements, credentialing, coordinate staff time off.
• Communication and Patient/Provider Relations

Clinical

• Performed all aspects of four handed dental assisting including passing instruments, mixing cements, fabricate and cementation of temporary prosthesis, taking and pouring impressions, fabrication of athletic mouthguards, whitening trays and custom trays, OSHA and sterilization procedures.
• Greeted patients, seated and prepared for treatment, freshened up and dismissed.
• Educated patients on daily personal hygiene, importance of treatment and maintenance, home care products.