Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic
Tracy Molm
Open To Work

Tracy Molm

Minneapolis,MN

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Business Operations ManagerWarehouse ManagerOffice ManagerBookkeeperAdministrative Assistant

Work Type

Full Time

Location Preference

On-Site
Location: Minneapolis, MN, US
Open to relocation: No

Salary Range

1/yr - 120000/yr

Important To Me

Work-life balanceHealthcare benefitsPaid time offCompany Culture

Summary

Business operations professional with solid foundation in driving operational success and improving organizational performance. Known for fostering collaborative environments and adapting to evolving business needs. Skilled in process optimization and team leadership, consistently delivering results.

Overview

12
12
years of professional experience
1
1
Certification
12
12
years of post-secondary education

Work History

Business Operations Manager

Turbo Tim’s Anything Automotive
Minneapolis, MN
06.2019 - Current
  • Worked with leadership team to create create and streamline business processes
  • Performed all human resources, including in-house payroll, work for 50+ employees
  • Coordinated travel arrangements for leadership and employees for training events
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
  • Spearheaded change management initiatives to successfully integrate new processes or technologies into existing operations.
  • Managed cross-functional teams for successful project completion and timely delivery of products or services.
  • Fostered a positive work environment that supported employee engagement and retention.
  • Championed a continuous improvement culture by encouraging innovation and proactive problem-solving among team members.
  • Facilitated seamless communication between departments to foster collaboration on shared objectives.
  • Implemented new software solutions to automate manual processes, significantly reducing time spent on administrative tasks.
  • Enhanced operational efficiency by streamlining internal processes and eliminating redundant tasks.
  • Supported development of positive work culture by organizing team-building activities and recognizing employee achievements.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed all employee employee relations, including employee records and benefits
  • Developed and implemented operational strategies to improve operational efficiency across service departments.
  • Implemented project management tools to track progress on initiatives, improving transparency and accountability within teams.
  • Streamlined business processes by analyzing current procedures and implementing necessary improvements.

Warehouse Manager

E-Cigs Wholesale
Fridley, MN
04.2015 - 06.2019
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials
  • Documented records accurately and timely with latest data to prevent errors in processing or delivery
  • Improved processes of customer service, warehouse cleanliness and organization
  • Oversaw inventory management processes to ensure accuracy and efficiency.
  • Implemented safety protocols, enhancing workplace compliance and employee well-being.
  • Coordinated shipping and receiving operations, optimizing workflow and reducing delays.
  • Developed process improvements that increased productivity across warehouse functions.
  • Conducted regular audits of inventory levels, improving stock accuracy by streamlining tracking systems.

Sorter

United Parcel Service (UPS)
09.2014 - 06.2016
  • Assessed and sorted items to correct locations based on zip code
  • Worked collaboratively with colleagues in a fast-paced environment to meet tight deadlines for sorting

Education

HR Generalist Certification - Human Resources Training

HR Generalist Certification - HR Certification Institute, No
11-2024

No Degree - Women’s Studies major, Political Science minor

University of Minnesota
09.1997 - 06.2009

Skills

  • Expertise with calendar management
  • Adept at anticipating organizational needs
  • Experienced with event and meeting organizing
  • Capable HR administrator with the ability to work with diverse populations
  • Experience with reporting, auditing, processing of employee benefits
  • Advanced user of Microsoft Office Suite and Google Suite
  • Project management
  • Operations management
  • Microsoft office proficient
  • Excellent oral and written communication
  • Onboarding and training
  • Business workflows
  • Business administration
  • Financial oversight
  • Infrastructure costs monitoring
  • Presentation skills
  • Accounting principles
  • Disciplined leadership
  • Teamwork and collaboration
  • Relationship building
  • Management team building

Certification

HR Generalist Certification - HR Certification Institute, Nov 2024

Software

QuickBooks Online

Google Suite

Microsoft Office Suite

Timeline

Business Operations Manager

Turbo Tim’s Anything Automotive
06.2019 - Current

Warehouse Manager

E-Cigs Wholesale
04.2015 - 06.2019

Sorter

United Parcel Service (UPS)
09.2014 - 06.2016

No Degree - Women’s Studies major, Political Science minor

University of Minnesota
09.1997 - 06.2009

HR Generalist Certification - Human Resources Training

HR Generalist Certification - HR Certification Institute, No

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