Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tracy Neice

Hindman,KY

Summary

Dynamic leader with a proven track record in business management and development, notably at the City of Hindman. Excelled in budget management, enhancing operational efficiency by implementing cost-saving measures. Demonstrated adaptability and strategic decision-making, significantly improving community engagement and satisfaction. Skilled in fostering vendor relations and driving financial oversight, ensuring robust business growth and retention.

Overview

39
39
years of professional experience

Work History

Small Business Owner

Self (Thoroughbred Construction)
01.2023 - Current
  • Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Designed promotional materials to increase brand awareness in local community.

Mayor

City of Hindman
01.2015 - 12.2022
  • Increased citizen satisfaction ratings by implementing customer service improvements across various departments within the municipality.
  • Strengthened disaster preparedness and response capabilities through comprehensive planning and community education efforts.
  • Supported youth development programs to provide opportunities for personal growth, education, and civic engagement.
  • Strengthened emergency preparedness efforts through regular drills, interagency coordination, and public awareness campaigns.
  • Revitalized downtown areas by supporting small businesses, arts organizations, and cultural events.
  • Fostered positive relationships with neighboring municipalities to facilitate regional collaboration and growth.
  • Managed the city budget effectively, ensuring fiscal responsibility and efficient allocation of resources.
  • Ensured high-quality municipal services by investing in staff training, technology upgrades, and process improvements.
  • Improved city infrastructure by prioritizing and overseeing key development projects.
  • Negotiated with state officials to secure additional resources and support for critical infrastructure projects.
  • Strengthened city's financial position by implementing cost-saving measures and optimizing budget allocations.
  • Directed operations, planning, and administration of city departments.
  • Attended public forums, events and informal meetings.
  • Signed contracts, ordinances and other official documentation to execute orders of office.
  • Developed and strengthened political partnerships to further agendas.

Small Business Owner/Operator

Self (Creekside Diner)
01.2010 - 12.2015
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
  • Designed promotional materials to increase brand awareness in local community.
  • Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
  • Diversified product offerings to meet changing customer needs and tap into new markets.
  • Developed and maintained strong supplier relationships to ensure product quality and timely delivery.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Ensured compliance with all regulatory requirements, avoiding penalties and fines.
  • Implemented cost-saving measures without compromising on product or service quality.

Deputy Director or EMS Services

Transtar Ambulance Service
01.2002 - 12.2010
  • Evaluated program effectiveness using data-driven approaches, making adjustments as needed to optimize results.
  • Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.
  • Streamlined operations by implementing efficient management processes and policies.
  • Monitored performance metrics, analyzing trends to identify areas requiring attention or improvement.
  • Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
  • Ensured regulatory compliance across all departments through diligent monitoring of policies, procedures, documentation requirements.
  • Oversaw distribution of medicines/money throughout several Eastern Kentucky Transtar locations.

Emergency Medical Technician

Transtar Ambulance
01.2000 - 12.2002
  • Documented detailed patient care reports, providing essential information for hospital staff and aiding in seamless care transitions.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
  • Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
  • Supported patient recovery process through effective communication with healthcare professionals at receiving facilities regarding treatment plans and further care requirements.
  • Administered emergency medical care to stabilize patients for safe transport to healthcare facilities, improving outcomes.
  • Collaborated with law enforcement and fire department personnel to secure accident scenes, enhancing operational safety for all involved.
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Enhanced patient survival rates by promptly providing life-saving interventions during critical emergencies.

Bus Driver/Transportation Driver

Knott County Board of Education
01.1991 - 12.2000
  • Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
  • Kept accurate records of travel logs, maintenance, and incident reports, contributing to operational transparency.
  • Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
  • Maintained strict adherence to safety protocols, ensuring passenger and vehicle safety on all routes.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.

Police Deputy

Knott County Fiscal Court/City of Pippa Passes
01.1986 - 12.1992
  • Coordinated multi-agency operations for complex cases, sharing information efficiently while protecting sensitive data.
  • Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
  • Led successful warrant executions, balancing speed with safety precautions to achieve optimal results without compromising personnel or property security.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Observed jail and inmate activity to maintain order and safety.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Monitored criminal activity in community to identify suspicious activity.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Monitored crowded public areas and events to mitigate risk and promote safety.

Education

Forensics

Hazard Community And Technical College
Hazard, KY

GED -

Knott County Central High School
Hindman, KY
05.2001 -

EMT Certified

Hazard Community And Technical College
Hazard, KY
1983

Skills

Business management and development

Adaptability and Flexibility

Cost analysis and savings

Budget Development

Cost Control

Financial Oversight

Vendor Relations

Financial Management

Operations Management

Small business operations

Payroll Administration

Cost control and analysis

Business growth and retention

Employee Development

Budget Management

Planning and execution

Business management and development

Accomplishments

During my time as Mayor of Hindman, I was a member of the Kentucky River Area Development District (KRADD) board. I served as Chairman of the Board in 2021.


I was also a member of the Kentucky League of Cities (KLC) during my tenure as Mayor of Hindman. I served on various boards with KLC. I was a member of the Executive Board at KLC and also served as chairman of the Small Cities Committee.


Kentucky Colonel


Former volunteer fire-fighter, member of local rescue squads

Timeline

Small Business Owner

Self (Thoroughbred Construction)
01.2023 - Current

Mayor

City of Hindman
01.2015 - 12.2022

Small Business Owner/Operator

Self (Creekside Diner)
01.2010 - 12.2015

Deputy Director or EMS Services

Transtar Ambulance Service
01.2002 - 12.2010

GED -

Knott County Central High School
05.2001 -

Emergency Medical Technician

Transtar Ambulance
01.2000 - 12.2002

Bus Driver/Transportation Driver

Knott County Board of Education
01.1991 - 12.2000

Police Deputy

Knott County Fiscal Court/City of Pippa Passes
01.1986 - 12.1992

Forensics

Hazard Community And Technical College

EMT Certified

Hazard Community And Technical College

Similar Profiles

CREATE PROFILE
Tracy Neice