Tracy Rivas
Essex,MD
Summary
Dynamic healthcare professional with extensive experience at We Treat Feet, excelling in electronic health records and billing accuracy. Proven ability to resolve patient inquiries and maintain compliance with healthcare regulations. Strong problem-solving skills and effective communication foster positive relationships, ensuring timely payments and organized patient accounts. Efficient Billing Clerk known for maintaining high productivity levels and ability to complete tasks swiftly. Specialize in data entry, invoice management, and customer service, ensuring accuracy and timeliness in billing processes. Excel in communication, problem-solving, and organizational skills, contributing to streamlined operations and enhanced customer satisfaction.
Overview
6
6
years of professional experience
Work History
Front Desk/Billing Clerk
We Treat Feet - Maryland Podiatrist
Owings Mills, Maryland
07.2023 - Current
- Processed patient billing information accurately and efficiently.
- Managed insurance claims submissions and follow-ups for timely payments.
- Maintained organized records of patient accounts and billing histories.
- Assisted patients with billing inquiries and resolved discrepancies promptly.
- Utilized electronic health record systems for billing data entry and retrieval.
- Ensured compliance with healthcare regulations in all billing practices.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Processed invoices and payments accurately and promptly.
CMT
Autumn Lake Healthcare
Gambrills, MD
12.2022 - 11.2023
- Assisted residents with daily living activities and personal care tasks.
- Administered medications according to physician instructions and facility protocols.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records in compliance with healthcare regulations.
- Ensured cleanliness and safety of medical equipment and workspaces consistently.
- Supported training of new staff on operational procedures and resident care standards.
CMT
Regency Park Assisted Living
Gambrills, Maryland
08.2021 - 12.2022
- Assisted residents with daily living activities and personal care tasks.
- Administered medications according to physician instructions and facility protocols.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records in compliance with healthcare regulations.
CMT
The Arc Of Baltimore
Severn, MD
01.2020 - 05.2022
- Assisted residents with daily living activities and personal care tasks.
- Administered medications according to physician instructions and facility protocols.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records in compliance with healthcare regulations.
- Collaborated with interdisciplinary teams to enhance resident care plans.
- Educated residents on health management and wellness practices effectively.
- Ensured cleanliness and safety of medical equipment and workspaces consistently.
- Supported training of new staff on operational procedures and resident care standards.
- Instructed patients regarding proper use of medications or special diets; provided information on community resources available to them.
Education
High School Diploma -
Broadneck Sr High
Arnold, MD06-1995
Skills
- Electronic health records
- Patient account maintenance
- Healthcare compliance
- Payment processing
- Medical billing procedures
- Follow-up communications
- Billing accuracy
- Customer relationship management
- Records organization
- Problem solving
- Effective communication
- Time management
Accomplishments
- 3.5 GPA
- Graduated with Honors
- Maintained a Principles Honor Role through out whole education
Affiliations
- Love spending time with my Grandchildren
- The Beach
- Going out to eat
References
References available upon request.
Timeline
Front Desk/Billing Clerk
We Treat Feet - Maryland Podiatrist
07.2023 - Current
CMT
Autumn Lake Healthcare
12.2022 - 11.2023
CMT
Regency Park Assisted Living
08.2021 - 12.2022
CMT
The Arc Of Baltimore
01.2020 - 05.2022
High School Diploma -
Broadneck Sr High
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