Enthusiastic, client-focused case manager with organizational and communication skills. Significant volunteer experience in social service, school and church settings, including PTA Vice-President (Education) & President, and Church Council Secretary for two years.
Overview
3
3
years of professional experience
Work History
Social Services Case Manager
Cobb County Dept. Of Family & Children's Services
Marietta, GA
06.2000 - 01.2001
Provided case management services for children in foster care. Located foster home placements, arranged necessary medical and dental appointments, and worked with schools to provide adequate support for children, foster parents and teachers.
Worked with biological families to develop case plans designed to meet specific family needs. Provided family members with support, information, and referrals essential for them to meet goals of their case plan(s).
Attended regular Juvenile Court hearings and citizen panel reviews for children and their families. Made recommendations based on each family's progress towards completion of case plan goals.
Maintained monthly face-to-face contact with children (caseload of 45-50). Visited children in foster homes and at schools or in DFCS office.
Supervised visits between biological families and children (when necessary) to ensure physical and emotional safety of children.
Case Manager I, Aged & Disabled Services
Texas Department Of Human Services
Dallas, TX
01.1998 - 08.1999
Interviewed clients and determined their eligibility and level of need for assistance programs designed to help them live safely: ideally, at home. Coordinated home health care, home-delivered meals, emergency response units and assisted living, if necessary.
Worked with clients, families, physicians and nurses to develop individual service plans for clients at risk of entering nursing homes. Coordinated in-home services, medical supplies, skilled nursing and medication assistance.
Maintained caseload of approximately 130 clients. Made regular home visits to check in with clients and ensure their needs were appropriately met, addressing services as needed.
Social Worker I
Oklahoma Department Of Human Services
Tulsa, OK
11.1996 - 01.1998
Interviewed and completed intake procedures with clients applying for assistance programs including Temporary Assistance for Needy Families (TANF), Food Stamps, Daycare Assistance and Aid to the Aged, Blind & Disabled (ABD). Typically processed between 45-60 applications per month.
Assisted clients with understanding government welfare reform laws and helped them find programs to become work-ready.
Provided information and referrals to clients eligible for benefits from additional community resources.
Education
Bachelor of Science - Communications, Social Work Minor
Texas Christian University
Fort Worth, TX
12.1995
Skills
Excellent Communication
Dependable and Responsible
Organization and Time Management
Attention to Detail
Teamwork and Collaboration
Self-Motivated
Timeline
Social Services Case Manager
Cobb County Dept. Of Family & Children's Services
06.2000 - 01.2001
Case Manager I, Aged & Disabled Services
Texas Department Of Human Services
01.1998 - 08.1999
Social Worker I
Oklahoma Department Of Human Services
11.1996 - 01.1998
Bachelor of Science - Communications, Social Work Minor
Texas Christian University
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