Destiny N. Ash
Oak Grove,KY
Summary
Aspiring project manager professional with 8 years of experience in leading teams and managing clinical operations. Adept in liaising between multiple entities to ensure client goals are achieved. Experience in performance appraisals and policy writing and implementation. Highly organized and self-motivated with experience in crisis management, workplace violence prevention, and building resiliency and cohesive teams.
Overview
8
8
years of professional experience
Work History
Social Services Case Manager
Pennyrile Area Development District
09.2023 - Current
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Visited homes and agencies to provide support and case management services to clients.
- Used WellSky and SAMS create and prepare reports. assessments, and case documentation.
Behavioral Health Supervisor
United States Army
01.2021 - Current
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Maintained up-to-date information in electronic medical records software.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Processed referral requests from patients, doctors and other health care professionals.
Behavioral Health Specialist
United States Army
08.2017 - 12.2020
- Created progress reports, assessments and charting within required timeframes.
- Trained residential staff on symptoms management and intervention strategies for clients with various behavioral issues.
- Identified appropriate treatment resources and recommended patients for these services.
- Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
Paralegal Specialist
United States Army
10.2015 - 08.2017
- Assisted lawyers with materials preparation for internal and external training events.
- Conferred with clients and other involved parties to gather and track case information.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
Education
Project Management
Syracuse University
Syracuse, NY02.2024
Bachelor of Science - Psychology
Northwestern State University of Louisiana
Natchitoches, LA05.2022
Skills
- Excellent written and oral communication
- Resource Management
- Time Management
- Microsoft Applications and Microsoft 365
- Utilization Management
- Patient Care Assessment
- Facility Inspections
- Team Leadership
- Organizational Goal Development
- Staff Management
- Project Management
- Conflict Management
Trainings and Certifications
- Project Management Professional - 5 Day Bootcamp - Skillsoft - 2023
- Prevention and Management of Disruptive Behavior - Master Trainer - 2023
- Advanced Leaders Course - 2021
- Equal Opportunity Leader - 2021
- Substance Abuse and Disorder Counseling Certification (Individual and Group) - 2021
- Master Resiliency Trainer - 2019
- Traumatic Event Management Training - 2019
- Combat Operational Stress Control Training - 2018
Volunteer Work
Girl Scout Troop Co-Leader
Girl Scouts of America
Middle Tennessee Branch
2022 - Present
Timeline
Social Services Case Manager
Pennyrile Area Development District
09.2023 - Current
Behavioral Health Supervisor
United States Army
01.2021 - Current
Behavioral Health Specialist
United States Army
08.2017 - 12.2020
Paralegal Specialist
United States Army
10.2015 - 08.2017
Project Management
Syracuse University
Bachelor of Science - Psychology
Northwestern State University of Louisiana
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