Tracy Smith
Louisville,KY
Summary
Dynamic and detail-oriented professional with experience at Kroger, excelling in customer engagement and order accuracy. Proven ability to enhance inventory management through effective barcode scanning and maintain organized displays. Recognized for efficiently managing multiple priorities while ensuring timely fulfillment of online grocery orders, consistently exceeding customer expectations.
Overview
2
2
years of professional experience
Work History
Online Grocery Associate
Kroger
01.2025 - Current
- Assisted customers with online grocery orders, ensuring accurate selection and timely fulfillment.
- Organized and restocked shelves to maintain inventory levels and enhance shopping experience.
- Processed order cancellations and adjustments efficiently to meet customer needs.
- Collaborated with team members to optimize picking routes for faster order completion.
- Communicated effectively with customers regarding order status and delivery options.
- Utilized handheld devices for inventory tracking, enhancing operational accuracy.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
Overnight Stocker
Walmart
09.2024 - 12.2025
- Stocked shelves efficiently, ensuring products were accessible and organized for customers.
- Managed product displays, enhancing visual appeal to promote increased sales opportunities.
- Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
Warehouse Associate
UPS
08.2023 - 09.2024
- Assisted in loading and unloading shipments, ensuring accurate inventory counts.
- Followed safety protocols and guidelines to minimize workplace hazards.
- Collaborated with team members to meet daily production goals effectively.
- Utilized barcode scanning systems for inventory management accuracy.
Skills
- Customer engagement
- Flexible scheduling
- Order accuracy
- Complaint resolution
- Efficient packing
- Shelf stocking
- Online order tracking
- Maintaining displays
- Safe lifting techniques
- Barcode scanning
- Attention to detail
- Planning and organization
- Heavy lifting
Timeline
Online Grocery Associate
Kroger
01.2025 - Current
Overnight Stocker
Walmart
09.2024 - 12.2025
Warehouse Associate
UPS
08.2023 - 09.2024