Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tracy Snezek

Sacramento,CA

Summary

Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Learning & Development Manager

Amazon
05.2021 - Current
  • Improved employee performance by implementing effective learning and development programs.
  • Developed comprehensive training materials for various employee levels across the TNS Amazon network, enhancing overall training while reducing cost by 50% across 3 functions.
  • Managed annual L&D budgets to ensure optimal allocation of resources for maximum impact on employees growth.
  • Wrote a white paper endorsed by multiple networks across Amazon that streamlined onboarding processes for new hires, reducing time-to-productivity and increasing retention rates.
  • Worked with sites across the network to teach Situation Leadership II
  • Onboard and train new managers across North America to facilitate their capstone week of leadership training.

Operations Manager

Amazon
02.2020 - 05.2021
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Increased productivity rates to #1 in the network for 4 weeks and held top 10 for 6 months.
  • Planed labor for the entire department
  • Lead multiple projects including covid testing program, manager moral committee.
  • Ran the Women@ Amazon affinity group

General Manager/ Regional Training Manager

Gap Inc
06.2009 - 02.2020
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Ran district trainings and hosted new managers for their onboarding weeks.
  • Created visual merchandising strategy to execute across the district and improve top line sales while maximizing gross profit margin.
  • Developed an internship program that worked with a local nonprofit to employ youth in the community that had a 30% hire rate post internship.

Education

Bachelor of Arts - Public Relations

California State University- Chico
Chico, CA
05.2006

Skills

  • Curriculum Design
  • Continuous Improvement
  • Organizational Development
  • Training Delivery

Certification

Situational Leadership II Certified (Blanchard Companies)

Strengths Based Leadership Certification (TMBC)

Lean Six Sigma Yellow Belt

Timeline

Learning & Development Manager

Amazon
05.2021 - Current

Operations Manager

Amazon
02.2020 - 05.2021

General Manager/ Regional Training Manager

Gap Inc
06.2009 - 02.2020

Bachelor of Arts - Public Relations

California State University- Chico

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Tracy Snezek