Tracy Strouse
Phoenix,AZ
Summary
Professional with broad experience in administrative coordination and program management. Skilled in streamlining processes, organizing resources, and ensuring seamless communication within teams. Strong focus on collaboration and achieving results, adaptable to changing needs. Proven ability to handle multiple tasks efficiently, with expertise in schedule management, data entry, and problem-solving.
Overview
15
15
years of professional experience
Work History
Unit Program Coordinator
United States Air Force Civilian Personnel
Luke Air Force Base, AZ
06.2022 - 09.2025
- Monitored/scheduled five Outlook Calendars. Ensured members in/out-processed finalizing all squadron and base actions. Completed day-to-day duties such as Drug, Demand, and Reduction Program, Leave Web authorizations, and reviewed/routed documentation for coordination. Coordinated awards and evaluations ensuring accuracy and completeness. Processed authorizations and vouchers for travel. Ordered supplies, reconciled orders, and reviewed statements. Managed applications, personnel changes, and reports for the Government Travel Card Program. Updated personnel files in Military Personnel Data System. Created/monitored Unfavorable Information Files for adverse actions. Updates weekly staff meeting slides.
Administrative Support Assistant
United States Air Force Reserve Civilian Personnel
Luke Air Force Base, AZ
09.2020 - 03.2022
- Attended day-to-day admin actions: answered phone calls/emails; assisted in-person customers; drafted, reviewed, coordinated, and routed documents for signature to higher levels for approval. Trained and assisted members with timecards. In/out-processed members joining/separating the organization. Drafted orders allowing members to perform on active duty. Processed applications, personnel updates, and reports in Government Travel Card Program. Managed vouchers for return travelers. Prepared/reviewed 700+ performance evaluations. Updated personnel data system. Managed records/files database. Updated monthly reports.
Bartender
American Legion
Phoenix, AZ
12.2017 - 09.2020
- Stocked bar with alcohol and related supplies such as ice, glassware, napkins, or straws. Checked identification of customers to verify age requirements for purchase of alcohol. Took beverage orders from patrons. Mixed ingredients, such as liquor, soda, water, sugar, and bitters to prepare cocktails. Closed bar tabs. Took steps to alleviate problems and liability related to customers’ excessive drinking by persuading customers to stop drinking or ordering taxis/other transportation for intoxicated patrons. Balanced cash receipts.
Human Resources Assistant
Military Entrance Processing Station (MEPS)
Phoenix, AZ
04.2016 - 02.2017
- Interviewed/conducted quality review procedures on all applicants for entry into the United States military at the MEPS. Conducted Pre-Enlistment interviews/briefings for the Oath of Enlistment. Created medical folders on each applicant. Filed documents and purged medical folders. Completed data entry, enlistment documents, and emergency contact forms using Oracle based USMIRS. Captured fingerprints for background investigations and submitted to the Federal Bureau of Investigation.
Superintendent Personnel Plans and Programs Manager
United States Air Force
Davis-Monthan AFB, AZ
06.2010 - 04.2014
- Drafted correspondence, recommendations, reports, memoranda, and regulation relating to management and administrative programs. Created policy and guidance of reporting instructions for all deployed personnel in Central and South America. Utilized and maintained deployment database to maintain accountability of all employees in these regions. Lead planner for 5 operations and 3 crisis action exercises to 18 locations with 0 discrepancies. Created monthly database of vacant manpower positions; determined necessity of position and guidance on hiring when needed. Reviewed personnel procurement requirement requests to ensure adherence and need. Managed job advertisements and reviewed applications for hard-to-fill positions. Authored the Manpower and Personnel Manager’s Guide creating one source document for department leads to reference. Inspected 460 promotion recommendations for accuracy/readability; corrected documents and sent forward to promotion boards. Managed records/files database for office.
Education
Associate of Applied Science - Human Resources
Community College of The Air Force
Montgomery, ALSkills
- Workflow management
- Meeting facilitation
- Scheduling expertise
- Strong work ethic
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Documentation skills
- Professional ethics
- Self motivation
- Continuous improvement
- Inventory management
- Leadership training
- Professional demeanor
- Policies and procedures enforcement
- Resource allocation
Timeline
Unit Program Coordinator
United States Air Force Civilian Personnel
06.2022 - 09.2025
Administrative Support Assistant
United States Air Force Reserve Civilian Personnel
09.2020 - 03.2022
Bartender
American Legion
12.2017 - 09.2020
Human Resources Assistant
Military Entrance Processing Station (MEPS)
04.2016 - 02.2017
Superintendent Personnel Plans and Programs Manager
United States Air Force
06.2010 - 04.2014
Associate of Applied Science - Human Resources
Community College of The Air Force
SYSTEMS
Microsoft Office, Microsoft Teams, Sharepoint, Adobe Acrobat DC, multi-line telephones, Defense Travel System, Citibank Cardholder Access Prime, Sales Force programs, AFRIMS, MyFSS, and Leave Web.