Jerrica Oliver
Las Vegas,NV
Summary
Versatile and seasoned Unit Program Coordinator with a proven track record in leadership, security, finance, and administrative roles. Adept at building and enhancing relationships, meeting service needs, and maintaining smooth oversight of all department operations. Successful in implementing efficient work processes and achieving strategic goals. Seeking a growth-oriented position in a dynamic, fast-paced environment where my skills and experience can contribute to organizational success.
Overview
14
14
years of professional experience
Work History
Unit Program Coordinator
United States Air Force, USAF
Nellis AFB, NV
04.2022 - Current
- Manage 18 organizational programs, ensuring seamless coordination and strategic resource allocation for optimal program success.
- Executes a $104K Operations and Maintenance (O&M) budget, showcasing adept financial management skills.
- Supported department leadership with accurate budget tracking, expense reporting, and financial analysis.
- Oversee 80 assets worth $330K as Equipment Custodian, showcasing meticulous oversight, secured mission-essential radio through disposition, resulting in substantial savings of $35K for the squadron's O&M budget.
- Improved overall unit efficiency by 20% through the strategic streamlining of administrative processes.
- Spearheaded the development and implementation of collaborative tools, leading to a 30% increase in cross-departmental information sharing.
- Initiated and facilitated regular interdepartmental meetings, fostering a culture of open communication and collaboration.
- Ensured timely completion of multiple concurrent projects by implementing robust project management methodologies.
- Developed a comprehensive unit collateral security program, establishing protocols in adherence to policies.
- Manage confidential information with the utmost discretion, safeguarding sensitive data assets from unauthorized access or disclosure
Secretary
United States Air Force, USAF
Nellis AFB, NV
04.2020 - 04.2022
- Led and orchestrated seamless administrative operations for a 444-member squadron, overseeing 8 sections and coordinating activities across 30 departments.
- Enhanced office efficiency by streamlining filing systems and implementing organized document management.
- Facilitated communication between departments, fostering improved collaboration and enhancing project success.
- Managed executive calendars, optimizing time management through the scheduling of appointments and meetings.
- Prepared in excess of 2,000 professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Assisted in planning and executing events such as promotion/award ceremonies, and training workshops.
- Responded to emails and other correspondence, facilitating effective communication and enhancing business processes.
- Created and maintained detailed administrative processes and procedures, driving efficiency and accuracy.
- Continually sought methods for improving daily operations, client communications, recordkeeping, and data entry to increase overall efficiency.
Human Resources Assistant
United States Air Force, USAF
Kirtland AFB, NM
06.2018 - 11.2018
- Developed strong relationships with employees through consistent communication and support, resulting in increased retention rates.
- Efficiently managed personnel files, ensuring confidentiality and maintaining up-to-date and organized records.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and conducting reference checks for prospective candidates.
- Filed paperwork, sorted and delivered mail, and maintained office organization for streamlined operations.
- Conducted new hire orientation, verifying completion of paperwork and recording information on the human resources database.
- Organized new employee orientation schedules, ensuring a smooth onboarding process for new hires.
- Administered compensation, benefits, and performance management systems under the direction of supervisors.
Manager
Cake Fetish Cupcakes
Albuquerque, NM
04.2016 - 06.2018
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans, along with implementing performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and effective resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services based on thorough market research, contributing to increased revenue growth.
- Controlled costs to keep the business operating within budget and increase overall profits
Office Assistant
Lee And Associates Accountants
Valdosta, GA
01.2014 - 04.2014
- Expedited document processing with accurate data entry.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Team Leader
American HomePatient
Valdosta, GA
08.2009 - 03.2013
- Enhanced team productivity by implementing efficient work processes and conducting regular reviews of performance metrics.
- Developed team members' skills through targeted coaching sessions, leading to noticeable improvements in individual performance.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor of Arts - Interior Design
Valdosta State University
05.2009
Skills
- Meeting Facilitation
- Data Analysis
- Time Management
- Training Development
- Problem Solving
- Attention to Detail
- Adaptability
- Resource Allocation
- Project Management
- Budget Management
- Policy Implementation
- Organizational Skills
Accomplishments
- 2023 57th Wing Civilian Cat 1-3rd Quarter
- 2023 USAF Weapons School Civilian Cat 1-3rd Quarter
- 2023 ACC Superior Performer
- 2022 57th Wing Civilian Cat 1-4th Quarter
- 2022 USAF Weapons School Civilian Cat 1-4th Quarter
- 2020 99 SGCS Civilian Cat 1-4th Quarter
Timeline
Unit Program Coordinator
United States Air Force, USAF
04.2022 - Current
Secretary
United States Air Force, USAF
04.2020 - 04.2022
Human Resources Assistant
United States Air Force, USAF
06.2018 - 11.2018
Manager
Cake Fetish Cupcakes
04.2016 - 06.2018
Office Assistant
Lee And Associates Accountants
01.2014 - 04.2014
Team Leader
American HomePatient
08.2009 - 03.2013
Bachelor of Arts - Interior Design
Valdosta State University