Tracy Stuart

-Verified warranty plans and coverage and uncovered hidden warranties.

-Streamlined the appointment scheduling process for better time management and increased productivity.

-Proficient in Customer Service

-Maintained a clean and organized service area, enhancing overall appearance of the shop and promoting professionalism.

-Answered service department phone and responded promptly to questions and messages.

-Provided customers with estimation of repair costs and reasonable timeline for completion of service.

-Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.

-Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.

-Reviewed plans and inspected ongoing construction to keep work in line with project goals.

-Communicated effectively with Commissioners and City Hall throughout each stage of a project for transparency regarding progress updates as well as addressing any concerns raised promptly.

-Improved operational efficiency by streamlining processes and implementing new strategies.

-Analyzed performance data to identify areas of improvement and develop targeted action plans accordingly.

-Reinforced company values through leading by example, maintaining integrity while achieving business objectives.

-Developed and enforced safety protocols, ensuring a secure work environment for all staff members.

Training in cones and flares.

Training and worked along side with FEMA

-Obtained a Class B CDl with Airbrakes

-Worked with Pelican sweepers, sweep vac. and skid steers and other machinery.

-Sidewalk, street and curb repair

-Snow and storm removal

-Laying of brick and rocks and landscaping