Tracy Swatts Whitfield
Indianapolis,IN
Summary
Highly organized and adaptable social services professional with over 20 years of experience delivering high-quality programs and services to diverse communities in the United States and South Africa. Adept in program planning and execution, client support, event management, and fundraising. Excellent communication and interpersonal skills. Proficient in managing documents, prioritizing tasks, and maintaining confidentiality. Strong knowledge of Microsoft Windows environment, including Microsoft Office Suite, and ability to work independently to meet deadlines.
Overview
27
27
years of professional experience
Work History
Eldercare Specialist and End-of-Life Companion Doula
Independent Consultant
05.2021 - Current
- Facilitate overall operation of home care services, including financial management, quality assurance, and safety risk management
- Facilitate appointment scheduling, medication administration, Medicaid application and management, provide transportation assistance, and offer psychosocial support.
Consultant, Expatriate Mobility Consultant - Daily Living
Independent Consultant
01.2002 - Current
- Responsible for conducting extensive research and creating engaging presentations and customized guides on daily living for new expatriates relocating to Johannesburg and Cape Town, South Africa
- Researching and gathering comprehensive information on various aspects of daily life, such as housing, transportation, healthcare, education, and cultural events in Johannesburg and Cape Town
- Creating personalized, custom books for expatriates tailored to their specific needs and interests, providing in-depth knowledge on relevant topics, and offering guidance to help ease their transition.
Owner, Entrepreneur - Africa House
Africa House - Owner
10.2002 - 01.2007
- Founded Africa House (AH) and Africa House Kids (AHK) Brands
- Expanded product offerings by researching market trends and identifying potential growth opportunities
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business
- Patented product characters and published children's books through Macmillan South Africa.
Consultant, Nonprofit Development
Independent Consultant
02.1999 - 01.2001
- Assessed nonprofit organizations/programs to develop comprehensive program and organizational evaluations.
Director, Bread & Roses - A Positive Alternative Center (APAC)
Bread & Roses - A Positive Alternative Center
07.1997 - 01.1999
- Developed a regional drop-in resource and wellness center for people living with HIV/AIDS in Greater Norwalk, Danbury, Stamford and Bridgeport, CT
- APAC, an innovative HIV/AIDS care model received the first Ryan White grant in Connecticut to fund alternative/complementary therapies for clients living with and affected by HIV/AIDS
- Bread and Roses - A Positive Alternative Center won the Sara Lee Leadership Grant for innovative programs.
Education
MSW Candidate - Social and Economic Development Specialization
Washington University St. Louis
St. Louis, MOBachelor of Arts (B.A.) - Political Science/Economics
Purdue Universit
West Lafayette, IN07.1987
Skills
- Empathic and Active Listener
- Superior Organizational Skills
- Program Planning and Implementation
- Relationship Management
- Problem Solver and Trouble Shooter
- Event Planning and Fundraising
- Enthusiastic Team Player
Awards Scholarships
- Fellow, The Emerging Leaders Program of the Centers for Leadership Development and Public Values at Duke University (USA) and the University of Cape Town (South Africa)
- YWCA of U.S.A. National Leadership Team for Education for Global Responsibility
- YWCA “One Imperative “Award
- YWCA Quality Achievement Award
Community Organizational Activities
- Member, YPO Gold Johannesburg Chapter
- Graduate, The Women's Campaign School at Yale University
- Volunteer
- Companion, Kindred Hospice
- Diepsloot Combined School, South Africa
- Fundraiser, The American International School of Johannesburg (AISJ) Parent Organization
Certifications Training
- End of Life Companion Doula
- Celebrant Training
- Grief Educator Training
- Documentary and Photojournalism, (PDP) Programme, South Africa The Market Photo Worksop
Timeline
Eldercare Specialist and End-of-Life Companion Doula
Independent Consultant
05.2021 - Current
Owner, Entrepreneur - Africa House
Africa House - Owner
10.2002 - 01.2007
Consultant, Expatriate Mobility Consultant - Daily Living
Independent Consultant
01.2002 - Current
Consultant, Nonprofit Development
Independent Consultant
02.1999 - 01.2001
Director, Bread & Roses - A Positive Alternative Center (APAC)
Bread & Roses - A Positive Alternative Center
07.1997 - 01.1999
MSW Candidate - Social and Economic Development Specialization
Washington University St. Louis
Bachelor of Arts (B.A.) - Political Science/Economics
Purdue Universit
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