Tracy Troupe
Sedalia,MO
Summary
Results-oriented professional experienced in housekeeping, construction management, and customer service. Enhanced guest experiences and operational efficiency through deep cleaning expertise and effective subcontractor team leadership. Achieved high standards of cleanliness and timely project completion by leveraging strong communication, relationship-building, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Housekeeper
Super 7
Sedalia, MO
10.2024 - 04.2026
- Cleaned guest rooms and common areas to maintain high standards of cleanliness.
- Made beds, replenished linens, cleaned rooms and halls, and vacuumed to ensure a welcoming and sanitary environment.
- Restocked supplies and amenities in guest rooms and public spaces daily.
- Inspected rooms for damages and reported maintenance issues to management.
- Performed light cleaning duties to maintain cleanliness and order in private households and commercial establishments, including hotels and hospitals.
Packer
Tyson Foods
Sedalia, MO
02.2024 - 05.2024
- Hand-packaged products and materials, ensuring safe delivery and customer satisfaction.
- Packaged products for shipment, maintaining high standards of quality control.
- Inspected items for defects before sealing to uphold company standards.
- Inspected items for defects before sealing, ensuring compliance with company standards.
General Laborer
EnerSys
Warrensburg, MO
09.2023 - 01.2024
- Operated machinery for assembling battery systems efficiently and safely.
- Supplied materials, held tools, and cleaned work area and equipment to ensure a safe and organized environment.
- Maintained clean work areas to ensure compliance with safety standards.
- Assisted production workers by providing support with basic tasks.
- Assisted in inventory management by organizing and labeling materials properly.
Construction Subcontractor
AB Construction
Blue Springs, Missouri
03.2020 - 07.2023
- Managed subcontractor teams to ensure timely project completion.
- Coordinated material deliveries and site logistics for efficiency.
- Oversaw safety compliance protocols on construction sites.
- Implemented quality control measures to maintain work standards.
- Performed routine maintenance checks on tools and equipment used by subcontractors.
Server
Travel Centers of America
Concordia, MO
11.2019 - 02.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders and served food and beverages to enhance dining experience for patrons.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area and service stations.
Server
Pizza Hut
Higginsville, Missouri
05.2018 - 06.2019
- Provided exceptional customer service in a fast-paced dining environment.
- Handled customer inquiries and resolved complaints professionally.
- Managed food and drink orders using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness and organization of dining area and service stations.
Education
Roosevelt High
St Louis, MOSkills
- Customer service
- Team collaboration
- Time management
- Problem solving
- Quality control
- Room setup
- Bed preparation
- Deep cleaning
- Cleaning light fixtures
- Bathroom cleaning
- Glass and window washing
- Upholstery care
- Customer orientation
- Deep cleaning
- Guest relations
- Vacuuming and sweeping
- Restroom detailing
- Customer feedback management
- Surface disinfection
- Housekeeping
- Ordering cleaning supplies
- Bed making proficiency
- Safety protocols
- Staff training
- Cleaning and organizing
- Polishing surfaces
- Safety compliance
- Project coordination
- Equipment maintenance
- Problem resolution
- Inventory management
- Box assembly
- Labeling accuracy
- Project management
- Visual inspection
- Mechanical assembly
- Soldering techniques
- Hand tools proficiency
- Electrical wiring
- Construction management
- Team coordination
- Demolition techniques
- Site supervision
- Drywall installation
- Insulation installation
- Plumbing installation
- Flooring installation
- Materials management
- Safety management
- Communication skills
- Attention to detail
- Decision making aptitude
- Ordering and stocking
- Refunds and exchanges
- Complex Problem-solving
- Drawer balancing
- Quality assurance
- Conflict resolution
- Data entry
- Point of sale (POS) system operations
- Table bussing
- Memory retention
- Banquet coordination
- Table setting arrangements
- Service prioritization
- Food safety practices
- Menu item recommendation
Timeline
Housekeeper
Super 7
10.2024 - 04.2026
Packer
Tyson Foods
02.2024 - 05.2024
General Laborer
EnerSys
09.2023 - 01.2024
Construction Subcontractor
AB Construction
03.2020 - 07.2023
Server
Travel Centers of America
11.2019 - 02.2020
Server
Pizza Hut
05.2018 - 06.2019
Roosevelt High