Tracy Tune-Wheatley
Carl Junction,MO
Summary
Forward-thinking, high-performing professional with several years of experience delivering successful improvements for business operations, profitability, and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
30
30
years of professional experience
Work History
Executive Director
Joplin Workshops
Joplin, MO
03.2025 - Current
- Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
- Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
- Recommended appropriate staffing techniques to meet demands and manage costs.
- Signed and approved budgets for new funding and program initiatives.
- Collaborated with external vendors to provide cost-effective solutions for services such as IT support or human resources management.
Operations Manager
Joplin Workshops
Joplin, MO
07.2016 - 02.2025
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Addressed customer concerns with suitable solutions.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Production Control Coordinator
Joplin Workshops
Joplin, MO
02.2008 - 07.2012
- Contacted suppliers to verify shipment details.
- Established effective communication channels between external customers and internal departments.
- Traced missing material and shipments through vendor and customer communications.
- Developed inventory control techniques to reduce losses and maintain optimal levels.
- Worked closely with other departments to ensure smooth flow of production activities.
Warehouse Manager
Joplin Workshops
Joplin, MO
09.2004 - 02.2008
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Generated warehouse shipping documents, packing lists and invoices.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Conducted regular audits of warehouse operations to identify areas of improvement.
Supervisor
Joplin Workshops
Joplin, MO
11.1994 - 04.2004
- Monitored employee productivity to provide constructive feedback and coaching.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Managed team of 50 employees, ensuring high productivity and quality standards were met.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
Some College (No Degree) - Business Management
Missouri Southern State University
Joplin, MOSkills
- Inventory control
- Process improvement
- Customer service
- Quality assurance
- Conflict resolution
- Safety management
- Vendor management
Timeline
Executive Director
Joplin Workshops
03.2025 - Current
Operations Manager
Joplin Workshops
07.2016 - 02.2025
Production Control Coordinator
Joplin Workshops
02.2008 - 07.2012
Warehouse Manager
Joplin Workshops
09.2004 - 02.2008
Supervisor
Joplin Workshops
11.1994 - 04.2004
Some College (No Degree) - Business Management
Missouri Southern State University