Tracy Zeier
Tucson,AZ
Summary
Motivated, eager to learn new outlets in a career. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Specialist
TNT Enterprises LLC
Tucson, AZ
02.2020 - 01.2024
- Developed and maintained customer accounts by accurately recording customer information.
- Analyzed financial data to identify discrepancies in account balances and ensure accuracy of records.
- Researched and resolved customer inquiries regarding billing issues or payment disputes.
- Provided exceptional customer service by responding promptly to phone calls and emails from customers.
- Generated monthly reports detailing account activity such as new accounts opened, closed accounts, and delinquent payments.
- Monitored daily cash flow activities in order to ensure sufficient funds were available for operations.
- Worked closely with the sales team in order to provide timely updates on customer accounts.
General Assistant
Direct Cellular
Tucson, AZ
03.2014 - 12.2023
- Assisted in organizing and maintaining office records and filing systems.
- Maintained office supplies by checking inventory levels and ordering items as necessary.
- Organized company events such as conferences, seminars, workshops.
- Performed data entry tasks for various departments using computer applications.
- Prepared documents such as invoices, memos, letters with accuracy and speed.
- Resolved customer queries regarding products or services in a timely manner.
- Generated weekly and monthly performance reports for senior management review.
- Supported the implementation of new initiatives designed to enhance productivity within the workplace.
- Assisted with day-to-day operations and handled business management, staffing sales and customer service.Own
- Supported Owner with recruiting, interviewing, hiring and onboarding new employees.
Education
Associate of Applied Business -
Pima Community College
Tucson, AZ08-2010
Skills
- Due diligence
Affiliations
Health conscious, Eat well, no stress in life, golf and tennis, regular exercise
Accomplishments
- Received many promotions to higher positions and more responsibilities
Certification
- Notary of the Public
References
References available upon request.
Timeline
Account Specialist
TNT Enterprises LLC
02.2020 - 01.2024
General Assistant
Direct Cellular
03.2014 - 12.2023
Associate of Applied Business -
Pima Community College
- Notary of the Public
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