TRACY A. MOFFETT

Engage in client facing therapeutic tasks, including mental health assessments, interventions, mental health diagnosis, treatment planning and individual and group therapy.

Communicated effectively with faculty members and accepted suggestions for areas of improvement.

• Manage the planning, organizing, monitoring, and controlling of HR projects using appropriate tools to ensure efficient project completion
• Cultivate techniques with management, peers and business partners on deliverables and timelines to increase team productivity
• Collaborate on special projects to develop and transition plans, including ongoing success measures, to sustain the change
• Proficient at executing project activities and enhance other project and program routines as determined throughout the project lifecycle.

• Provide life skills training to youth, build rapport, and create positive relationships with program participants and their family members
• Participate in youth goal planning, track progress and the impact of program operations on goal achievement
• Prepare and co-facilitate group therapy sessions for youth and their families
• Ensure the provision of compassionate, culturally sensitive services

• Create and post internal and external job listings
• Perform a variety of HR tasks including performance management, training employee relations and onboarding
• Engage in customer and/or prospect management activities
• Support the Bank's strong risk management culture through awareness, knowledge and sound decision making
• Apply product and procedural knowledge to solve client problems appropriately and efficiently to enhance the client experience
• Process a variety of routine and complex transactions for Financial Center clients, including deposits, withdrawals, and loan payment processing.
• Supervised day-to-day operations to meet performance, quality and service expectations.