Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Scott Johnson

Lake Wales,FL

Summary

Self-motivated, dependable Package Delivery Driver experienced in providing encouragement and direction to trainees related to transportation and safety activities. Establish and maintain cooperative and effective working relationships with driving team to facilitate efficient driving practices. Handle situations with tact and diplomacy.

Overview

28
28
years of professional experience

Work History

Package Delivery Driver

UPS
02.2007 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Health and safety coordinator 10+ years
  • Employee mentor 5+ years
  • Loaded truck and properly secured items to prevent damage for deliveries. (2007-2014 worked pre-load in warehouse)
  • Protected people and equipment from hazardous materials by using correct procedures. (Trained hazmat responder)

Guardian Ad Litem Case Coordinator

State Of Florida Circuit Courts
03.2006 - 09.2015
  • Coordinated and managed volunteer activities for their assigned clients.
  • Led group discussions and activities to train new volunteers in becoming successful Guardians
  • Helped clients navigate social services system and access needed resources.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Coordinated with different service providers to meet clients' individual needs.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Kept case files updated, accurate and aligned with requirements.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.

Case Manager Supervisor

Department Of Children And Family Services
12.1995 - 03.2006
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions.
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Worked closely with the legal team and prepared documentation and recommendation for court cases.
  • Provided testimony for court trials and mediations.
  • Taught crisis intervention procedures to staff (5+ yrs) and anger management techniques to juvenile domestic violence offenders (2+yrs).

Education

Bachelor of Arts - Psychology

Southeastern University
Lakeland, FL

Skills

  • Commercial Driving Experience
  • Strong Working Relationships
  • Analytical Approach
  • Safety
  • Communication and Interpersonal Skills
  • Dependability and Honesty

Timeline

Package Delivery Driver

UPS
02.2007 - Current

Guardian Ad Litem Case Coordinator

State Of Florida Circuit Courts
03.2006 - 09.2015

Case Manager Supervisor

Department Of Children And Family Services
12.1995 - 03.2006

Bachelor of Arts - Psychology

Southeastern University

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Tracy Scott Johnson