Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tram Chung

Garland,Texas

Summary

Proven track record in enhancing customer experiences and streamlining service operations, as demonstrated at Cheddars Scratch Kitchen. Expert in cash handling and exceptional customer service, achieving high efficiency and satisfaction levels. Skilled in fostering team collaboration and maintaining cleanliness standards, significantly contributing to workplace productivity and safety.

Overview

4
4
years of professional experience

Work History

Server

Cheddars Scratch Kitchen
06.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Bartender

Cheddars Stratch Kitchen
06.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.

Cashier

Home Depot
01.2022 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Worker

Mcdonalds
07.2020 - 08.2021
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Followed instructions and procedures to complete assigned tasks.

Education

High School Diploma -

Naaman Forest High School
Garland, TX
06.2022

Skills

  • Strong Work Ethic
  • Cash Handling
  • Exceptional customer service
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Server

Cheddars Scratch Kitchen
06.2022 - Current

Bartender

Cheddars Stratch Kitchen
06.2022 - Current

Cashier

Home Depot
01.2022 - 06.2022

Worker

Mcdonalds
07.2020 - 08.2021

High School Diploma -

Naaman Forest High School
Tram Chung