Tram Ton Nu
Mansfield,TX
Summary
Energetic Waitress 7 years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing over 7 tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills.
Overview
7
7
years of professional experience
Work History
Waitress
Y&K Family LLC
Irving, TX
11.2018 - Current
- Provided exceptional service to high volume of daily customers.
- Responded to ad hoc cleaning duties at end of shift.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained records of transactions made during shift as required by law or company policy.
- Followed health safety guidelines when preparing and serving food products.
- Informed customers of daily specials and signature menu items.
- Greeted guests and provided menus.
Home Healthcare Specialist
Vietwell
124 W. Pioneer, TX
11.2016 - 10.2018
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Education
Associate of Arts - Biology
Dallas Community College
05-2019
ESOL
The University of Texas At Arlington
Arlington, TX05-2016
Skills
- Menu Recommendations
- Safe Food Handling
- Order Accuracy
- Guest Relations Management
- Customer Service
- Relationship Management
- Payment Processing
- Check Payment Processing
Languages
Vietnamese
Full Professional
Timeline
Waitress
Y&K Family LLC
11.2018 - Current
Home Healthcare Specialist
Vietwell
11.2016 - 10.2018
Associate of Arts - Biology
Dallas Community College
ESOL
The University of Texas At Arlington
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