Tramane Meadows
Fedex Ground
DETROIT,MI
8
years of professional experience
Operations Manager with 7+ years of experience leading high-volume sort operations, improving productivity, and maintaining strong safety and service standards through effective team leadership, decision-making, and operational efficiency.
Work History
Operations Manager
7 Years 9 Months- Directed daily sort operations, managing staffing, package flow, productivity, service, quality, and safety for a high-volume facility.
- Led and developed frontline teams through coaching, training, performance management, recognition, and employee engagement.
- Analyzed operational metrics and implemented corrective action plans to improve productivity, service performance, and operational efficiency.
- Maintained a strong safety culture by enforcing safe work practices, conducting safety coaching, and addressing operational hazards.
- Planned labor requirements based on package volume, adjusting staffing throughout sort to maximize productivity and manage operating costs.
- Coordinated package sortation, trailer movement, loading/unloading, and dispatch activities to support on-time service.
- Conducted daily team meetings to communicate volume forecasts, operational goals, safety expectations, and performance results, fostering team alignment and accountability.
- Partnered with QA, linehaul, P&D, and other operational teams to resolve service issues and improve package flow.
- Successfully led operations during peak-volume periods while achieving established safety, service, and productivity targets.
- Developed employees into trainers, leads, and supervisors, establishing pathways for career progression and leadership within the organization.
Education
High School Diploma
Skills
Problem-solving
Team leadership
Operations management
Customer service
Decision-making
Operational efficiency
Operations monitoring
Timeline
Operations Manager
Fedex Ground
11.2018 - 08.2026Read More
Old Redford Academy
High School Diploma
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