Tramika Nealy
Pasadena,Texas
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
6
6
years of professional experience
Work History
Certified Technician
Valvoline Instant Oil Change
04 2024 - 10 2024
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Completed preventative maintenance tasks in accordance with manufacturer guidelines, extending vehicle life spans and improving overall performance for clients'' benefit.
- Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
- Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Provided high-quality customer service, addressing concerns and explaining maintenance procedures clearly.
- Maintained cleanliness and order in service area, promoting professional work environment.
- Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
- Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Courier
Alto Pharmacy
07 2022 - 08 2024
- Deliver medications and medical supplies to patients' homes or healthcare facilities.
- Verify prescriptions and patient information before making deliveries to ensure accuracy.
- Adhere to specific guidelines to maintain the integrity of the medications during transport.
- Interact with patients and healthcare professionals, providing excellent customer service and addressing any questions or concerns.
- Maintain accurate records of deliveries, ensuring that all necessary documentation is complete and up-to-date.
- Adhere to all relevant regulations and guidelines related to the transportation and delivery of medications.
- Handle patient information and medications with the utmost confidentiality and ensure privacy is maintained throughout the delivery process.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Verified package information to check for accuracy and completeness.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
Detention Officer
Harris County Sheriff's Office
08 2014 - 04 2023
- Charged with care, custody and control of the inmates, booking, processing, and mail distribution.
- Receive and follow orders from Captains, Sergeants, and Lieutenants.
- Prepare logs, reports, and records of all jail activity.
- Required to perform searches of individuals and jail cells to remove weapons and/or contraband.
- Required to observe inmates and monitor their behaviors.
- Responsible for maintaining the pod by offering safe and smooth operation of jail.
- Responsible for manual research or research via computer to obtain appropriate information.
- Ability to sit and/or stand for long periods of time.
- Responded promptly to emergency situations and provided medical aid.
- Bolstered inmate rehabilitation, facilitating access to educational and vocational programs.
- Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
- Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
- Reduced contraband incidents with meticulous cell inspections.
- Provided counseling and guidance to inmates to boost wellbeing.
- Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Improved facility cleanliness and orderliness, overseeing inmate work details for upkeep and maintenance.
- Supported mental health initiatives, coordinating with healthcare professionals to provide necessary care.
- Enhanced security measures by conducting thorough searches and inspections.
- Assisted in the preparation and execution of transport assignments, ensuring both detainee and officer safety during transfers to other facilities or court appearances.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
- Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Vehicle Service Agent
Hertz Car Rental
10 2023 - 12 2023
- A vehicle service agent is responsible for cleaning and maintaining vehicles.
- Performing routine inspections, checking fluid levels, and ensuring vehicles are in good condition for customers.
- Additionally, we may assist with vehicle deliveries and pickups.
- Perform basic administrative tasks related to vehicle services.
- Washed cars and trucks daily for auto dealership.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Shined vehicle windows and windshields to remove water spots.
- Refilled gas tanks and documented fluid levels.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Collaborated with team members to complete large-scale projects, including fleet vehicles, efficiently and effectively.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
- Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
- Demonstrated attention to detail in removing tough stains and odors, restoring vehicle interior ambiance.
Electronics Manager
ToysRus
01.2008 - 09.2013
- Supervise and lead a team of electronic technicians or engineers, ensuring they are well-trained, motivated, and efficient in their roles.
- Enforce quality control standards to ensure that electronic products and services meet industry company standards.
- Stay abreast of technological advancements and industry trends to implement innovative solutions and improve the department's efficiency.
- Provide technical support and assistance to customers when dealing with electronic products or services.
- Prepare reports, and document all activities related to the electronic department's operations.
Overnight Stocking
Target
09.2007 - 12.2008
- Replenishing merchandise on the shelves, ensuring products are neatly arranged and easily accessible to customers.
- Receive and unload deliveries of products, checking for accuracy and quality.
- Organize inventory in storage areas and back rooms, making it easier for other team members to find products efficiently.
- Effective communication with other team members and supervisors is essential to ensure smooth operations.
Education
Diploma -
Jesse H. Jones High School
Skills
- Complaint resolution
- Client rapport
- Safety awareness
- Preventive Maintenance
- Surveillance
- Restraint Techniques
- Report preparation
- Inmate rights knowledge
- Body and cell searches
- Inmate monitoring
- Headcounts
- Emergency Response
- Suicide prevention training
- Fluid checks
- Oil changes
- Customer Relations
- Map reading and navigation skills
- GPS and route planning
- Clean MVR
- Stocking and replenishing
- Product restocking
- Shelving of products
- Warehouse safety
- Merchandising
- Stocking
- Financial Management
- Staff Management
- Critical Thinking
- PPE Compliance
- Analytical and Critical Thinking
- Excellent Communication
- Planning and Coordination
- Data Entry
- Teambuilding
Timeline
Electronics Manager
ToysRus
01.2008 - 09.2013
Overnight Stocking
Target
09.2007 - 12.2008
Certified Technician
Valvoline Instant Oil Change
04 2024 - 10 2024
Courier
Alto Pharmacy
07 2022 - 08 2024
Detention Officer
Harris County Sheriff's Office
08 2014 - 04 2023
Vehicle Service Agent
Hertz Car Rental
10 2023 - 12 2023
Diploma -
Jesse H. Jones High School