Tran Le
Wichita,KS
Overview
3
3
years of professional experience
Work History
Enhance Specialist
Jorns and Associates
Wichita, KS
07.2023 - 06.2024
- Conducted thorough research on government regulations pertaining to tax credits
- Interpreted complex government orders to extract key information crucial for clients' eligibility
- Proficiently curated and managed the regulations database, optimizing operational efficiency and accelerating project completion timelines by 50%
- Assisted the customer-support team by providing essential regulatory guidance to ensure clients received maximum benefits
- Generated comprehensive audit reports upon IRS request, substantiating accurate information and ensuring compliance, resulting in a 100% success rate in audits
- Provided guidance and mentorship to team members, fostering their understanding and professional development
Data Specialist
Moore Water Treatment
Wichita, KS
12.2021 - 05.2023
- Compiled, verified, and organized information to prepare accurate source data for computer entry
- Analyzed customer demographics using Microsoft Excel, optimizing sales team strategies and effectiveness
- Reviewed data for errors or deficiencies, corrected any inconsistencies, and ensured accurate output
- Transferred over 300 customer records from paper formats to computer files daily, maintaining efficiency and accuracy
- Updated existing data and conducted regular backups to ensure data integrity and preservation
Assistant Manager
Scrubs and Beyond
Wichita, KS
07.2021 - 12.2021
- Followed opening protocols to efficiently set up the store for daily operations
- Demonstrated exceptional customer service skills by promptly addressing and resolving customer concerns, thereby maintaining brand loyalty and enhancing overall customer satisfaction
- Maintained accurate records of all transactions on a daily basis and generated comprehensive reports for the store manager at closing
- Conducted precise cash register reconciliations and ensured timely bank deposits of daily sales revenue
- Conducted sales training and provided ongoing feedback to support skill development of employees
Education
Master Certificate of Business Analytics -
Wichita State University
Wichita, KS05.2023
Bachelor of Science in Business Administration -
Kansas State University
Manhattan, KS12.2020
Skills
- Microsoft Office Suite
- Events planning
- Team management
- Tableau
- Social media marketing
- Research and Development
- Data Analysis
- Customer Relations
- Quality Assurance
- Bilingual in Vietnamese
Timeline
Enhance Specialist
Jorns and Associates
07.2023 - 06.2024
Data Specialist
Moore Water Treatment
12.2021 - 05.2023
Assistant Manager
Scrubs and Beyond
07.2021 - 12.2021
Master Certificate of Business Analytics -
Wichita State University
Bachelor of Science in Business Administration -
Kansas State University
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