Tran Nguysn

The Medical Assistant will support the daily operations of a busy primary care office by performing a variety of clinical and administrative tasks. This role is essential in ensuring efficient patient flow and high-quality patient care.

Key Responsibilities:

Qualifications:

• Education: High school diploma or equivalent required; completion of a medical assisting program preferred.
• Certification: Certification from a recognized medical assistant organization (e.g., CMA, RMA) preferred.
• Experience: Previous experience in a medical office or clinical setting is highly desirable.
• Skills:
• Strong interpersonal and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Proficiency with medical office software and basic computer applications.
• Knowledge of medical terminology, procedures, and safety protocols.

Physical Requirements:

• Ability to lift and move medical equipment and supplies.
• Stamina to work on your feet for extended periods.
• Manual dexterity for performing clinical tasks.

Work Environment:

• Fast-paced medical office or clinic.
• May require occasional evening or weekend shifts depending on patient needs.
• Collected urine samples from patients for drug screens or pregnancy tests when necessary.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Prepared specimens for laboratory testing and performed routine laboratory tests.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Handled general office duties to support administrative staff during peak hours.
• Prepared treatment rooms for patient examinations.
• Administered rapid tests for COVID and strep to help clinical staff assess conditions.
• Organized charts, documents and supplies to maintain team productivity.
• Verified appointment times with patients, preparing charts, pre-admission and consent forms.
• Answered patient calls promptly and directed inquiries to the appropriate department when needed.
• Assessed, documented, and monitored vital signs for patients within outpatient setting.
• Provided support to patients by helping them fill out forms and answering their questions about health care services.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.
• Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
• Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
• Maintained patient confidentiality in accordance with HIPAA regulations.
• Responded to patient callbacks and phone-in prescription refill requests.
• Administered injections under the direction of a physician or nurse practitioner.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Communicated with pharmacies for prescription refills on behalf of supervising physician.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed medical records management, including filing, organizing and scanning documents.

• Working closely with physicians and other healthcare providers to ensure efficient patient care and communication.

• Include taking patient histories, vital signs, preparing patients for exams, assisting with procedures, performing basic lab tests, and handling administrative tasks such as scheduling and record-keeping.

• Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
• Researched and prepared information for presentations to high-level executives.
• Greeted and directed visitors, answered phone calls, and provided general administrative support.
• Organized, scheduled and confirmed board and team meetings.
• Managed director's calendar and prepared meeting agenda and materials.
• Assisted with special projects as needed; provided input on project plans when requested.
• Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
• Created spreadsheets using Microsoft Excel to record data regarding departmental expenses and budgets.

• I learned how to use the pulse oximeter, monitor patient health, and organize important documents.