Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills and an expert at leading and coordinating with others.
Hi, I’m
Tranayce Swanigan
Chicago,IL
Summary
Overview
6
years of professional experience
Work History
Dollar TreeChicago, IL
Sales Associate
12.2020 - Current
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Jackson State UniversityJackson, MS
Office Assistant
08.2018 - 05.2021
Job overview
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Developed and maintained spreadsheets to track and chart information
Chicago Public LibraryChicago, IL
Page
03.2017 - 07.2017
Job overview
- Showed patrons where to find library resources and collected equipment, reference pieces and other items
- Processed customer fines and educated individual patrons on ways to minimize future charges
- Kept library shelves and printed materials well-stocked and organized according to established system
- Catalogued and sorted books and library materials
- Assisted patrons with library equipment operation or rentals, including photocopiers, microfiche and audio/visual equipment
- Checked in, checked out and renewed library materials
- Resolved patrons' complaints tactfully and professionally
Education
Jackson State UniversityJackson, MS
Bachelor of Science from Criminal Justice
05.2021
University Overview
- Graduated with 3.3 GPA
Skills
- Shelving and organization
- Works well independently
- Customer assistance
- Heavy lifting
- Written communication
- Conflict resolution
- Strong work ethic
- Multi-tasking ability
- Stocking and replenishing
- Bagging and packaging
- Time management skills
- Maintaining store appearance
Volunteer Work
Volunteer Work
Jackson State University Jackson, Mississippi - 2019
- Ensured safety of residence hall at Jackson State University
Zion Lutheran Church Chicago, Illinois - 2018
- Assisted staff with feeding homeless people and packaging care packages for veterans
Happy Holiday Nursery and Kindergarten Chicago, Illinois - 2017
- Assisted teachers and staff with children by helping out with nap time, lunch time, and reading time
Feed My Starving Children. Libertyville, Illinois - 2015
- Helped package and prepare meals for hungry children around the world
Reference
Reference
Debra Bohlen
(773) 999-6901
Timeline
Sales Associate
Dollar Tree
12.2020 - Current
Office Assistant
Jackson State University
08.2018 - 05.2021
Page
Chicago Public Library
03.2017 - 07.2017
Jackson State University
Bachelor of Science from Criminal Justice
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