Summary
Overview
Work History
Education
Skills
Timeline
Generic
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Houston,TX

Summary

Dynamic and results-driven professional with extensive experience in management and customer service, notably at Umiya Sushi. Proven track record in staff development and strategic planning, leading to significant income growth. Skilled in decision-making and relationship building, ensuring exceptional guest satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Supervisor

Dave and Buster
Houston, TX
01.2025 - 01.2026

Make sure all employees wirk effectively, guests come and leave with satisfaction, store gain more income day after day

Waitress

Vic and Anthony Steak House
Houston, TX
01.2023 - 01.2024

Serve food to guests and assists them until they finish their meal

Manager

Umiya Sushi
Houston, TX
01.2022 - 01.2023

Manage the store, make sure employees work effectively, customers enjoy foods and leave with satisfication, and store income increase significantly

Waitress

Flora Restaurant
Houston, TX
10.2020 - 01.2021

Serve food to guests and assists them until they finish their meal

Education

No Degree - Physchology

Houston Community College
Houston, TX

Skills

Training and mentoring

Goal oriented

Staff management

Customer service

Attention to detail

Employee motivation

Decision-making

Complex Problem-solving

Strategic planning

Inventory control

Staff development

Staff discipline

Analytical thinking

Team building

Processes and procedures

Operations management

Process improvement

Process monitoring and improvement

Project management

Relationship building

Schedule development

Policy enforcement

Project planning

Public speaking

Priority management

Conflict resolution

Expectation setting

Negotiation

Business development

Contract management

Verbal and written communication

Safety protocols

Coaching and mentoring

Documentation and reporting

Quality control

Budget management

Change management

Department organization

Teamwork and collaboration

Problem-solving

Multitasking Abilities

Multitasking

Time management

Timeline

Supervisor

Dave and Buster
01.2025 - 01.2026

Waitress

Vic and Anthony Steak House
01.2023 - 01.2024

Manager

Umiya Sushi
01.2022 - 01.2023

Waitress

Flora Restaurant
10.2020 - 01.2021

No Degree - Physchology

Houston Community College
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