Trang Nguyen
Morrow,GA
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at Aylo Health. Expert in HIPAA compliance and phlebotomy techniques, demonstrating a strong work ethic and exceptional problem-solving skills. Excelled in patient scheduling and fostering relationships, significantly improving patient satisfaction and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Aylo Health
Ellenwood, GA
01.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including organizing and scanning documents.
- Built strong relationships with patients
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Medical Assistant
Swift Health Medical Group
Morrow, GA
06.2021 - 01.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies through triage
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Trained new staffs on policies and procedures
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
South Atlanta Pulmonary
Riverdale, GA
07.2020 - 06.2021
- Performed medical records management, including filing, organizing and scanning documents.
- Answered phone and handle patient's requests
- Scheduled appointments and registered patients
- Built strong relationships through translating for Vietnamese patients
- Sent and obtained medical records from other clinics
Education
Bachelor of Science - Biology
Georgia State University
Atlanta, GA06.2021
High School Diploma -
Truett McConnell University
Cleveland, GA08.2018
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Detail Oriented
- Strong Work Ethic
- Tech Savvy
- Problem Solving
- Phlebotomy Techniques
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS- Basic Life Support
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Medical Assistant
Aylo Health
01.2023 - Current
Medical Assistant
Swift Health Medical Group
06.2021 - 01.2023
Medical Assistant
South Atlanta Pulmonary
07.2020 - 06.2021
Bachelor of Science - Biology
Georgia State University
High School Diploma -
Truett McConnell University