Traniqua Govan
Columbia ,SC
Summary
Care coordinator with over 10 years of experience in the healthcare industry. Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations.
Overview
5
5
years of professional experience
Work History
Clinical Support Specialist
Integal Medical Staffing
12.2020 - Current
- Developed strong relationships with patients through empathetic communication and active listening skills, fostering trust and rapport.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Conducted thorough assessments of clinical environments, identifying areas for improvement and implementing changes accordingly.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Delivered high-quality clinical support services by adhering strictly to guidelines, policies, and procedures set forth by the organization.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Monitored patient progress meticulously, making necessary adjustments for optimal recovery rates and minimal complications.
Laboratory Assistant
Lexington County DHEC
09.2020 - 03.2021
- Completed thorough documentation of all patient interactions and interventions for accurate record-keeping purposes.
- Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
- Evaluated emerging trends in the field of medicine and updated clinical support practices accordingly to ensure continuous improvement in patient care.
Medical Office Coordinator
South Carolina Department Of Corrections
10.2018 - 03.2020
- Coordinated patient care changes and relayed updated plans to various staff members assigned to patients.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Supported billing staff by making corrections to invoices and insurance submissions.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Aided with prescription refill requests.
- Double-checked forms for accuracy and completion in terms of admission, transfer and discharge of patients.
- Prepared and processed patient referrals and transfer requests.
- Facilitated seamless coordination of appointments with specialists or diagnostic testing centers for comprehensive patient care services.
- Registered and verified patient records before triage with most up-to-date information.
Education
No Degree - Medical Billing And Coding Specialist
DeVry University
Downers Grove, IL10.2022
No Degree - Patient Care Technician
Orangeburg Calhoun Technical College
Orangeburg, SC06.2016
High School Diploma -
Orangeburg Wilkinson High School
Orangeburg, SC06.2012
Skills
- Vital signs monitoring
- Diagnostic Testing
- MEDITECH EHR Software
- Clinical Documentation
- Healthcare Team Collaboration
- Healthcare operations
- HIPAA Guidelines
- Customer Service
- Data Collection
- Critical Thinking
- Calm Under Pressure
- Medical Terminology
- Patient Assessments
Timeline
Clinical Support Specialist
Integal Medical Staffing
12.2020 - Current
Laboratory Assistant
Lexington County DHEC
09.2020 - 03.2021
Medical Office Coordinator
South Carolina Department Of Corrections
10.2018 - 03.2020
No Degree - Medical Billing And Coding Specialist
DeVry University
No Degree - Patient Care Technician
Orangeburg Calhoun Technical College
High School Diploma -
Orangeburg Wilkinson High School
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