TraOna Stubbs
Mayfield Heights,OH
Summary
Adept at leading security teams with a proven track record at Gardaworld, I enhanced safety protocols and efficiently managed emergency situations, demonstrating exceptional team leadership and emergency response skills. My experience also spans customer service, where I built customer loyalty and improved store performance, showcasing my ability to engage positively with clients and colleagues alike.
Overview
6
6
years of professional experience
Work History
Security Supervisor
Gardaworld
07.2018 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Developed and implemented strategies to prevent and respond to security incidents.
- Monitored and approved access control systems for accessibility to authorized personnel.
Sales Associate
United Skates
07.2019 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Euclid High School
Euclid, OH07.2020
Skills
- Team Leadership
- CCTV Monitoring
- Staff Management
- Security personnel training
- Security management
- Safety and security regulations
- Personnel Supervision
- Emergency Training
- Emergency Response and Management
Languages
English
Native or Bilingual
Timeline
Sales Associate
United Skates
07.2019 - 11.2022
Security Supervisor
Gardaworld
07.2018 - Current
Euclid High School
Similar Profiles
Nourdine Ali MfotieNourdine Ali Mfotie
Agent de sécurité at GardaworldAgent de sécurité at Gardaworld
Ronald WinstonRonald Winston
Shift Supervisor at GardaWorldShift Supervisor at GardaWorld
Chandandeep KaurChandandeep Kaur
Screening Officer at GardaWorldScreening Officer at GardaWorld
Teanna JacksonTeanna Jackson
Site Supervisor/Security Officer at GardaWorldSite Supervisor/Security Officer at GardaWorld
Jackie RaymondJackie Raymond
Receptionist/intake at Oriana HouseReceptionist/intake at Oriana House