Trashah Johnson
Antioch,CA
Overview
6
6
years of professional experience
Work History
Receptionist
Dominic Roberson Sr.
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Elderly Caregiver
Private Care
02.2019 - 09.2022
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed hygiene-related tasks including bathing, grooming, dressing, feeding, and toileting with precision.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
Education
Associate Of Business Administration - Health Administration
Los Medanos College
Pittsburg, CASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Scheduling
- Data inputting
- Office administration
- File management
- Clerical support
- Professional demeanor
- Phone etiquette
- Positive and professional
- Multi-line telephone skills
- Calm demeanor
- Customer service
- Attention to detail
- Problem-solving
- Punctual and reliable
- Call answering and routing
- Respectful and compassionate
- Elderly care
- Dependable and responsible
- Patient care
- Daily living assistance
- Personal hygiene assistance
- Basic housekeeping
- Meal preparation
- Compassionate care
- Dementia care
- Medication and appointment reminders
- Alzheimer's care
- Compassion and empathy
- Active listening
- Bedside care
Timeline
Receptionist
Dominic Roberson Sr.
01.2023 - Current
Elderly Caregiver
Private Care
02.2019 - 09.2022
Associate Of Business Administration - Health Administration
Los Medanos College
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