TraShawn Gonzalez
Gary,IN
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Team Member
Wendys Restaurant
East Chicago, Indiana
05.2024 - Current
- Trained new team members using approved training materials and information.
- Built and maintained working relationships with peers and upper management.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Assisted customers with product selection and ordering process.
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Maintained positive working relationship with fellow staff and management.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Upheld high standards of productivity and quality in operations.
- Identified needs of customers promptly and efficiently.
- Looked for ways to go above and beyond job requirements.
- Participated in team meetings to discuss strategies for improvement.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Greeted customers upon entering the store with friendly demeanor.
Package Handler
Fed Ex Ground
Hammond, Indiana
06.2023 - 11.2024
- Used scanners to track parcel information, condition or receipt.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Utilized handheld devices to track and update package status in real-time.
- Maintained a clean work environment by removing debris from the loading dock area.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Packed boxes and stock using organizational guidelines.
- Followed company policies and procedures for secure package handling.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Inspected packages for damages or defects and recorded any issues found.
- Collaborated with team members to improve workflow and increase productivity.
- Assisted in the training of new package handlers on proper procedures and safety practices.
Education
High School Diploma -
E.C Central High School
East Chicago, Indiana06-2023
Skills
- Employee training
- Customer service
- Team collaboration
- Process improvement
- Heavy lifting
- Money handling
- Positive attitude
- Safety
- Shipping and receiving
- Adaptability and flexibility
- Goal setting and achievement
- Team building
- Package handling
Timeline
Team Member
Wendys Restaurant
05.2024 - Current
Package Handler
Fed Ex Ground
06.2023 - 11.2024
High School Diploma -
E.C Central High School