Trava Koonce
Elmhurst,N.Y.
Summary
This document outlines Trava Koonce's professional experience, skills, certifications, and education in Identity Access Management and IT security with focusing on IAM provisioning and access management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead IAM Security Analyst
Medisys-Jamaica, Flushing & Melville Hospital Medical Centers
10.2023 - 04.2025
- Involved in the selection and implementation of Delinea(Thycotic), Entra ID (Azure AD) Administrator for PAM. AWS, AD Audit, AD Manager Plus, Imprivata Identity Governance, ServiceNow, Infor Cloud, PowerShell, Active Directory Administrator, Sophos Endpoint. IAM Provisioning, EPIC Security Citrix Products, Access Management, IT Audit, Security Operations, Active Directory
- Microsoft Exchange O365
- VPN RSA Security & Archer
- Security Interface with Business Analyst
- Document and maintain procedures related to the Identity and Access Management team
- Perform access reviews and audits to identify and mitigate potential risks and violations
- Produce regular reporting and management of various oversight functions.
- Customized Sailpoint IdentityNow functionality and rules to improve system adaptability and security.
- Custom approval workflows for Role-Based Access Control (RBAC).
- Administer Sailpoint IdentityIQ with ServiceNow, including requests for access.
- Collaborate with stakeholders to gather and document requirements for user access and entitlements for segregation of duties to identify anomalous access, especially when that access violates an important segregation of duties policy
- Create, modify, and terminate user accounts, roles, and entitlements in accordance with established policies and procedures to adhere to segregation if duties policies and procedures to comply with regulatory and audit requirements that mandate separation of roles and functions.
- Troubleshoot and resolve issues related to user provisioning and access management, HIPAA Compliance and Enforcement
- Collaborate with cross-functional teams to integrate IAM processes with other security systems and applications
IAM Security Analyst Consultant
Santander Bank, NY
10.2022 - 12.2022
- Administer identity and security access globally for human and functional accounts across multiple systems and applications. This includes on-boarding/off-boarding, incident/problem management associated with access entitlements and terminations as well as Emergency & Privileged Access management and Interface with Business Analyst (Thycotic-Centrify)-Delinea, Cyberark, ServiceNow(SNOW)
- Sailpoint IdentityNow, Cloud Services: AWS Azure AD administration, AWS IAM user access administration-AWS Workspace Mail Suite & Security: 365 Administration & Administrative Support, Active Directory Support Experience with directory Services/LDAP, SailPoint administration, Audit certification, Application access such as GBO, BPO, edge, GEM, and 100 other applications. Oracle Anti-Money Laundering Solution.
- Perform Installation and configuration of SailPoint IdentityIQ.
- Onboard, off board employees via Active Directory and Identity Access Management via Sailpoint IdentityNow Active Directory via Cyberark for user end support for role based access(RBAC), system administration, SQL Database query for recertification for application and user access
- Trained junior members of IT team regarding work instructions, policies and service level. Segregation of duties by collaborated with other departments to facilitate successful project completion and ensure SOD policies are not violated access conflicts are identified and remediated. Analyzed and interpreted data to identify trends and recommend improvements
System Administrator
Creative Artist Agency, New York, NY
08.2022 - 10.2022
- Enterprise Information Technology tools Microsoft Endpoint Manager SCCM JAMF, ServiceNow, and Bomgar
- Active Directory security group administration, PingID, Adobe Creative Cloud suite, as well as voice-over-IP phone systems.
- Crestron video conferencing rack and end user support
- On-boarding/off-boarding, O365 Administrator. O365 Isolation & Defender, Exchange, Active Directory AD Azure administration.
- Provide technical support to web application. Duo Administration, CheckPoint & Proofpoint Administration. Trade floor & Bloomberg Support. Citrix Director and Citrix Studio Administration. SentinelOne Administration
- Manage desktops & laptops Via Windows Deployment Services Oracle user administration, AD, AWS user access, RSA administrator, Okta user support, 100+ application. User access support, work close with Cyber Security. servicenow.
System Administrator/Security support Consultant
Matrix Applications, New York, NY
05.2022 - 07.2022
- Enterprise Information Technology tools Microsoft Endpoint Manager SCCM JAMF, ServiceNow, and Bomgar
- Active Directory security group administration, PingID, Adobe Creative Cloud suite, as well as voice-over-IP phone systems.
- Crestron video conferencing rack and end user support
- On-boarding/off-boarding, O365 Administrator. O365 Isolation & Defender, Exchange, Active Directory AD Azure administration.
- Provide technical support to web application. Duo Administration, CheckPoint & Proofpoint Administration. Trade floor & Bloomberg Support. Citrix Director and Citrix Studio Administration. SentinelOne Administration
- Manage desktops & laptops Via Windows Deployment Services Oracle user administration, AD, AWS user access, RSA administrator, Okta user support, 100+ application. User access support, work close with Cyber Security. servicenow.
System Administrator/Security support Consultant
Federal Home Loan Bank of New York
11.2021 - 03.2022
- Enterprise Information Technology tools Microsoft Endpoint Manager SCCM JAMF, ServiceNow, and Bomgar
- Active Directory security group administration, PingID, Adobe Creative Cloud suite, as well as voice-over-IP phone systems.
- Crestron video conferencing rack and end user support
- On-boarding/off-boarding, O365 Administrator. O365 Isolation & Defender, Exchange, Active Directory AD Azure administration.
- Provide technical support to web application. Duo Administration, CheckPoint & Proofpoint Administration. Trade floor & Bloomberg Support. Citrix Director and Citrix Studio Administration. SentinelOne Administration
- Manage desktops & laptops Via Windows Deployment Services Oracle user administration, AD, AWS user access, RSA administrator, Okta user support, 100+ application. User access support, work close with Cyber Security. servicenow.
Regional lead IAM Sailpoint Security Analyst Consultant
Otis Elevator Co.
10.2020 - 07.2021
- Onboard, off board employees via Active Directory and Identity Access Management via Sailpoint IdentityNow.
- Responsible for ensuring the Joiner, Mover and Leaver processes are completed form start to finish in a timely manner via Sailpoint IdentityNow ServiceNow(SNOW) segregation of duties for review of access certifications to applications and entitlements
- Experience with directory Services/LDAP (e.g., Active Directory/IMS Azure/AD. (Thycotic-Centrify)-Delinea
- Knowledge of third party provisioning concepts (i.e., joiners, movers, leavers), as well as access and entitlement
- Microsoft Teams, Cisco Webex Anynconnect(VPN), O365 administration & support.
- SafeNet Authentication Service Administration-Soft and Hard token provisionMobilePass Service administration(conversion to HYPR)Okta user support
Senior Technical Support Specialist Consultant
Commerzbank, New York, NY
08.2020 - 10.2020
- Full trade floor and standard end user support via SCCM, Active Directory, Bloomberg Support. ServiceNow(SNOW
- Delivery of excellent technical support with outstanding customer service, satisfaction and timeliness for Senior and Executive Level Management.
- Onboarding, off board employees via Active Directory. Travel on-site to remedy issues not resolved by phone/email or remotely
- Build, image and deploy devices. HP Desktop Manager. Migration support
- Act as a mentor to less senior IT staff. Delivery of excellent technical support with outstanding customer serviceSatisfaction and timeliness
- Travel on-site to remedy issues not resolved by phone/email or remotely
- Experience in installing and troubleshooting hardware, software, network, and printing on multiple types of devicesWindows or Mac Tier 1,II support for email, laptop, desktop, mobile devices across all platforms
- Full trade floor and standard end user support via SCCM, Active Directory, Bloomberg Support. ServiceNow(SNOW
Senior Technical Support Specialist Consultant
BNP Paribas, New York, NY
10.2019 - 06.2020
- Full trade floor and standard end user support via SCCM, Active Directory, Bloomberg Support. ServiceNow(SNOW
- Delivery of excellent technical support with outstanding customer service, satisfaction and timeliness for Senior and Executive Level Management.
- Onboarding, off board employees via Active Directory. Travel on-site to remedy issues not resolved by phone/email or remotely
- Build, image and deploy devices. HP Desktop Manager. Migration support
- Act as a mentor to less senior IT staff. Delivery of excellent technical support with outstanding customer serviceSatisfaction and timeliness
- Travel on-site to remedy issues not resolved by phone/email or remotely
- Experience in installing and troubleshooting hardware, software, network, and printing on multiple types of devicesWindows or Mac Tier 1,II support for email, laptop, desktop, mobile devices across all platforms
- Full trade floor and standard end user support via SCCM, Active Directory, Bloomberg Support. ServiceNow(SNOW
IAM Security Analyst Consultant
Federal Discount Bank, New York, NY
11.2018 - 10.2019
- Data security & provisions for financial sector and infrastructure. Identity Access Management Security Administrator via Sailpoint IdentityNow
- Active Directory administration- Account Creation (Onboarding/Offboarding), OU Groups, Group Policy, Password Reset, segregation of duties for compliance and audit demands.
- Responsible for Sailpoint Identity application on-boarding for access certification and provisioning
- Exchange/O365 Service administration- Email creation, Mailbox administration and Migration. Various administration. ServiceNow(SNOW)
- SafeNet Authentication Service Administration-Soft and Hard token provision. MobilePass Service administration
- OKTA Service administration. Fed line security-token support.
- Citrix Service administration, Oracle Anti-Money Laundering Solution. Oracle Service administration.
- CyberArk Service administration(E-Gift, Passport, Vault). Lightweight Directory Access Protocol (LDAP)& Radius. onboarding new accounts to the Cyberark, role based Access such as E-Gifts and/or Passport. Manage Active Directory for user OU for CyberArk functionality
- Deluxe Certificate Service administration. LexisNexis Bridger XG Service administration
- Sympro Pension Administration Applications, Citrix XenApp,Application Xtender Document Image Manager, Fiserv Check Image Manager (CWS). Fiserv (ICBS) AS400
- LoanLog, Manatos Compliance Suite. Moody Risk Analyst, Prime Compliance Suite. Panagon Report Manager. Paragon 6 & 1 Month Manager, Spectrum. Stuckey Factoring/ABL. Vision. SEI
Education
Bachelor of Science - Business Administration
New York Institute of Technology
01.2009
Associate of Science - Network Administration
Technical Career Institute
01.2003
Skills
- Proficient in PAM IAM tools including SailPoint, CyberArk, Delinea and Azure/Entra ID AD
- Experienced in compliance risk mitigation and incident response
- Skilled in strategic solutions deployment and cross-functional team collaboration
- Knowledgeable in security administration, including RBAC and PAM
Certification
- Holds certifications in AWS IAM, Security-IAM, and Azure Active Directory.
- Certified in Okta Administration and Microsoft SCCM.
Timeline
Lead IAM Security Analyst
Medisys-Jamaica, Flushing & Melville Hospital Medical Centers
10.2023 - 04.2025
IAM Security Analyst Consultant
Santander Bank, NY
10.2022 - 12.2022
System Administrator
Creative Artist Agency, New York, NY
08.2022 - 10.2022
System Administrator/Security support Consultant
Matrix Applications, New York, NY
05.2022 - 07.2022
System Administrator/Security support Consultant
Federal Home Loan Bank of New York
11.2021 - 03.2022
Regional lead IAM Sailpoint Security Analyst Consultant
Otis Elevator Co.
10.2020 - 07.2021
Senior Technical Support Specialist Consultant
Commerzbank, New York, NY
08.2020 - 10.2020
Senior Technical Support Specialist Consultant
BNP Paribas, New York, NY
10.2019 - 06.2020
IAM Security Analyst Consultant
Federal Discount Bank, New York, NY
11.2018 - 10.2019
Associate of Science - Network Administration
Technical Career Institute
Bachelor of Science - Business Administration
New York Institute of Technology
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