Tra'veon Jackson
Bastrop,TX
Summary
Detail-oriented transportation and logistics professional with a background in customer service, warehouse operations, product transportation, and merchandising. Exceptional communication, time management, and problem-solving skills enable effective management of multiple tasks in fast-paced environments. Recognized for a proactive approach to identifying and resolving issues while prioritizing process optimization and team collaboration. Committed to driving efficiency and enhancing operational performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Merchandiser
PepsiCo
Austin, TX
03.2024 - Current
- Developed and executed merchandising strategies to optimize product placement and visibility.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Collaborated with sales teams to align promotional activities with merchandising efforts.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Fostered relationships with key stakeholders to enhance brand representation in retail environments.
- Developed and implemented visually appealing product displays to enhance customer engagement.
Non-CDL Delivery Driver
Republic National Distributing Company
Houston, TX
08.2021 - 01.2024
- As a member of the operations team, I played a critical role in ensuring that the products were delivered on time, and orders were filled accurately.
- Accurately delivered all products by bottle, case, or pallet from the delivery truck to the customer’s account by hand.
- Made an average of 20 or more timely deliveries a day.
- Verified receipt of correct orders with the customer by checking product against the invoice, obtaining customer signature and payment if necessary, for goods received.
- Ensured physical security of the truck at all times.
- Provided regular feedback to management in terms of route changes, concerns, or areas of opportunity.
- Possed the ability to regularly operate a motor vehicle, delivery trucks; pallet jacks, handcarts, global positioning system receivers, location-based messaging service platforms, and portable data input terminals.
- Utilize a smartphone for interaction with hours of service (HOS) software, point of delivery (POD) invoicing, and/or driver monitoring programs.
Merchandiser
Republic National Distributing Company
Houston, TX
10.2019 - 08.2021
- The Merchandiser promotes the Company’s products by servicing assigned accounts. Maintains store standards by creating and arranging floor displays, resetting coolers, and stocking shelves.
- Placed price and descriptive signs on the backdrop, fixtures, and merchandise, on the floor.
- Checked quantities of goods on display and in stock and services the account to achieve 100% in stock by manually lifting and placing cases or bottles.
- Prepared and maintained product displays according to schematics, directions, and standards.
- Provided customer service as required by customer and consumer demand.
- Operated hand trucks and pallet jacks to move cases from the store room to the sales floor.
- Maintained all administrative work neatly and legibly. Copied key personnel on market conditions, refused displays, and other customer issues.
- Presented promotional activities and suggestions to customers as instructed by the company. Survey the account for merchandising opportunities.
- Consulted with store managers, buyers, and/or sales representatives to determine the appropriate placement of displays or products.
- Submitted daily activity reports and merchandising reports. Reported competitive activity and pricing as it occurred to the immediate supervisor.
Customer Service Associate
Lowes
Houston, TX
01.2016 - 10.2019
- Helped customers select the right products, ensured that the quotes were accurate, verified the price labels, and confirmed that all customer needs were met.
- Validated loading tickets and processed orders and deliveries accurately.
- Operated store equipment as needed (pallet jack).
- Completed freight and merchandising fulfillments, physically moved stock as it was delivered, and scheduled shipments when necessary.
- Maintained a safe and secure work environment, which included conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Production Assembler
Hudson Products
Houston, TX
08.2015 - 01.2016
- Used hand tools or machines to assemble parts.
- Conducted quality control checks.
- Cleaned and maintained work area and equipment, including tools.
- Aided in the fabrication, maintenance, and repair of component parts and products.
Education
High School Diploma -
Cypress Springs High School
Cypress, Texas05-2013
Skills
- Customer service
- Inventory management
- Problem-solving
- Critical thinking
- Teamwork and collaboration
- Effective communication
Certification
Texas Driver's License Class C
Timeline
Merchandiser
PepsiCo
03.2024 - Current
Non-CDL Delivery Driver
Republic National Distributing Company
08.2021 - 01.2024
Merchandiser
Republic National Distributing Company
10.2019 - 08.2021
Customer Service Associate
Lowes
01.2016 - 10.2019
Production Assembler
Hudson Products
08.2015 - 01.2016
High School Diploma -
Cypress Springs High School