Travera Brown
Martinsburg,WV
Summary
Reliable Human Resource Generalist with 3 years of experience overseeing daily activities within HR department. Effectively supported recruitment, onboarding, benefits administration and other human resources functions. Strong knowledge of employment laws and outstanding conflict resolution skills. Decisive leader, complex problem-solver, and talented communicator with a focused mindset. I take immense pride in my work but I am dedicated to my career progression. I attribute my success to my work ethic, quick thinking, superior people skills, and talent for problem solving and critical thinking.
Overview
17
17
years of professional experience
Work History
Human Resources Generalist
CertainTeed
Williamsport, MD
05.2023 - Current
- Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
- Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
- Performed data entry of employee information in HRIS system for accurate record keeping.
- Organized company events such as team building exercises or holiday parties to foster a positive work environment.
- Evaluated job applications received from potential candidates against established criteria for job qualifications.
- Monitored attendance records to track tardiness or absences in order to enforce attendance policies.
- Responded promptly to inquiries from internal staff members regarding employment matters.
- Participated in career fairs or recruiting events for talent acquisition purposes.
- Conducted background checks, reference checks and employment verification.
- Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
- Provided support during negotiations with union representatives.
- Compiled reports related to hiring, termination, promotions, absences, turnover rates.
- Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
Human Resources Generalist
Amazon
Clear Brook, VA
08.2021 - 02.2023
- Conducted new employee orientation to introduce employees to policies, culture and objectives.
- Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
- Administered human resources plans and procedures company-wide to guide both management and employees.
- Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues.
- Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Oversaw staffing needs, performance reviews, staff development and training procedures and coaching initiatives.
- Oversaw recruitment, interviewing, hiring and onboarding of new company staff.
- Managed employee engagement and communication activities, guiding employee safety and workers' compensation activities.
- Diagnosed potential personnel issues to create action plans to eliminate complications.
- Planned and executed special events such as holiday parties for employees.
- Created and implemented employee retention strategies.
- Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Transportation Associate
Amazon
Redlands/Hagerstown, CA/MD
09.2017 - 08.2021
- Inspected vehicles, equipment and trailers in addition to performing basic maintenance.
- Chose and readied trailers for deliveries.
- Followed safety requirements, company standards and road regulations when driving semis.
- Communicated with team members to coordinate efficient and accurate movements.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Scheduled or performed needed maintenance on equipment to promote longevity of use.
- Provided friendly and professional assistance to employees, visitors and customers.
- Completed required shift logs and reports, highlighting routine activities, and critical incidents.
- Tracked changes in computer system to keep records current and accurate.
- Managed daily delivery and work schedules to maximize coverage.
- Answered customer requests with information about product availability, shipping information and status updates.
- Monitored changes in delivery schedule and communicated changes to customers.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Scheduled loads according to priority and available equipment.
- Worked closely with transportation supervisor to dispatch and assign loads.
Team Leader
Army National Guard
Torrance, CA
08.2007 - 08.2020
- Encouraged, empowered and motivated team to accomplish objectives.
- Helped employees feel valued and supported on interpersonal, customer and operational issues.
- Organized, allocated and verified utilization of resources for daily operations.
- Helped employees understand and follow senior manager orders to support business success.
- Enhanced personnel management strategies for better morale and retention.
- Anticipated and tracked operational and tactical risks to provide strategic solutions.
- Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
- Safeguarded and stored classified information to maintain confidentiality.
- Optimized efforts for military personnel and civilian contractor teams in execution and delivery of command operations.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Trained, coached and mentored military units to improve readiness and abilities.
- Reviewed and assessed complex documentation for combat, weapon systems and anti-terrorism programs.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
Education
Bachelor of Science - Psychology
University of Phoenix
09.2019
Skills
- Improving employee engagement
- Leadership development
- Recruitment and hiring
- Compliance
- Personnel information systems
- Microsoft Office
- Team management
- Training & development
- Performance management
- Employee onboarding and offboarding
- Teambuilding
- Active listening
Timeline
Human Resources Generalist
CertainTeed
05.2023 - Current
Human Resources Generalist
Amazon
08.2021 - 02.2023
Transportation Associate
Amazon
09.2017 - 08.2021
Team Leader
Army National Guard
08.2007 - 08.2020
Bachelor of Science - Psychology
University of Phoenix