Resourceful Administrator loyal to performing assigned tasks while working in a fast paced environment. Adroit at identifying systems performance and operational issues. Masterful in implementing, and maintaining network infrastructures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RSR/Systems
Walmart DCS
Fort Worth, TX
12.2021 - Current
Identified areas of possible system improvement to enhance overall business performance, concerns and business goals.
Ensuring network security & connectivity
Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
Monitor configuring and maintaining existing networks and making adjustments/upgrades when required.
Network planning and adopting appropriate network protection solutions.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Supervisor
Allied Universal Security
Mesquite, Texas
02.2019 - 11.2021
Responsible for completion of required forms, as determined by the Account Manager.
Monitored workflow to improve employee time management and increase productivity.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Achieved results by working with staff to meet established targets.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Performs occasional duties with an emphasis on providing friendly.courteous, customer service.
Education
Certificate - Cyber Security Analyst & Networking
Thinkful
Online
04.2023
Associate of Science - General Studies
Navarro College
Corsicana, TX
03.2016
Skills
Help desk support
Computer Hardware Troubleshooting
Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes
Software Installations
Technical Support
System Administration
Windows / Windows XP
Active Directory
Utilized change management techniques to provide smooth transitions during new hardware and software introductions