Travis Boettcher
Lakeville,MN
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Specialty Sales ETL
Target
2019.09 - 2022.04
- Oversaw electronics,apparel, and beauty at the largest store in the chain
- Responsible for $25million in sales
- Lead team of 80-100 team members
- Built diverse and inclusive team of leaders and Team Members to mirror our guests.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
Senior Account Executive
The Connected Home
2019.01 - 2019.09
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Prepared documentation, finalized sales and maintained records.
- Launched Smart home division for custom residential builders to compete with offerings of national builders
- Helped roll out telecom division to 48 states
- Negotiated two company acquisitions
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Managed and mentored team of account executives.
- Maintained contact information database by keeping account details updated, clear and relevant.
- Cold called prospects to explain partnership benefits, representing company values.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Researched emerging industry trends, applications, and concepts to enhance products and services.
Retail Account Executive
Comcast
2014.03 - 2018.11
- Addressed each customers' needs and wants to recommend suitable product options.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Used NPS to maintain company database with essential account and sales information.
- Created and implemented marketing strategies and proposed innovative ideas to attract new clients.
- Coached customers' staff and demonstrated product use and maintenance.
Sales Supervisor
Best Buy
2007.10 - 2013.06
- Supervised staff of 20+ successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Sales floor leader
- Oversaw daily operations (ie opening,closing,scheduling)
- Assisted in store closing and relocation.
- Top 5 in the company for overall business metrics
- Grew a diverse and inclusive culture.
Store Director
Target
2022.04 - Current
- Lead stores with annual revenue of $12mill-$72mill
- Lead teams of 80-150 team members and leaders
- Fostered an inclusive and diverse culture within my stores
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Identified current and future trends that appeal to consumers.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Boosted revenue $1.5million by developing and deploying strategies to effectively improve operations.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
Education
No Degree - Commercial Concrete And Construction
Dakota County Technical College
Rosemount, MNSkills
- Staff Management
- Store Layouts
- Team Leadership
- Store Coverage
- Diversity and inclusion
- Account Management
- Goals and Performance
- Business Development
- Store Opening and Closing Procedures
- Store Trends
- Employee Motivation
- Sales Leadership
- Coaching and Mentoring
Certification
Food safety
Timeline
Store Director
Target
2022.04 - Current
Specialty Sales ETL
Target
2019.09 - 2022.04
Senior Account Executive
The Connected Home
2019.01 - 2019.09
Retail Account Executive
Comcast
2014.03 - 2018.11
Sales Supervisor
Best Buy
2007.10 - 2013.06
No Degree - Commercial Concrete And Construction
Dakota County Technical College