Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Travis Crane

Clio,MI

Summary

Dynamic professional with a robust background at Walmart, excelling in roles from Online Personal Shopper to Electronics Sales Associate. Demonstrates expertise in sales experience and technical support, achieving high customer satisfaction ratings through exceptional service and product knowledge. Skilled in troubleshooting and fostering positive customer interactions, consistently meeting quality goals. Versatile IT Technician ready to fix faulty hardware and install new assets. Adapts to rapidly changing work situations. Consistently beneficial to all technical operations and technological procedures.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Walmart
01.2021 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

CAP 2 Associate

Walmart
04.2019 - 01.2021
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
  • Moved excess materials to proper storage location.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Stocked designated items on shelves, end caps and displays.

Sporting Goods Sales Associate

Walmart
09.2018 - 04.2019
  • Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
  • Processed customer payments and bagged items to complete buying experience.
  • Ticketed items with pricing and mark-downs and restocked sales floor according to merchandising plan.
  • Interacted with customers to provide information on different features regarding apparel and sports equipment.

Electronics Sales Associate

Walmart
02.2016 - 09.2018
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked to see if requested items were available from store's inventory.
  • Processed credit and debit card payments to complete customer buying experience.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Garden Center Employee

Walmart
07.2014 - 02.2016
  • Water, pruned and groomed plants and trees to maintain health and attractiveness.
  • Answered questions and provided information regarding plants and care to help customers make informed decisions.
  • Unloaded plants and nursery items from delivery trucks.
  • Assisted customers with finding requested plants and flowers.
  • Communicated with coworkers and management to report challenges.

Skills

  • Sales experience

  • Product picking

  • Hardware Installation

  • Technical Support

  • Issue Resolution

  • Troubleshooting and diagnosis

  • Computer workstation setup

  • Software Installation

Certification

comptia a+ certification

Timeline

Online Personal Shopper

Walmart
01.2021 - Current

CAP 2 Associate

Walmart
04.2019 - 01.2021

Sporting Goods Sales Associate

Walmart
09.2018 - 04.2019

Electronics Sales Associate

Walmart
02.2016 - 09.2018

Garden Center Employee

Walmart
07.2014 - 02.2016

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Travis Crane