Travis Crump
Rockledge
Summary
Donation Attendant with exceptional customer service skills. Worked with volunteer force and effectively scheduled volunteers during times of high customer volume. Maintained and updated logs of donations, distributing receipts as requested.
Reliable Aircraft Mechanic expertly inspects, services, and repairs a variety of aircraft types and models. Safely assesses and addresses mechanical issues with detailed investigations of problem sources.
Overview
12
12
years of professional experience
Work History
Donation Attendant
Goodwill
01.2024 - Current
- Enhanced donor experience by providing friendly and efficient service during donation dropoffs.
- Maintained a clean and organized donation area to ensure safety and ease of access for donors.
- Assisted donors with unloading items, ensuring proper handling of delicate or valuable donations.
- Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
- Provided exceptional customer service, addressing donor inquiries and concerns promptly and professionally.
- Collaborated with team members to manage high-volume donation periods, maintaining order and efficiency.
- Promoted the organization''s mission and educated donors on the impact of their contributions.
- Ensured data accuracy by accurately inputting donor information into the database system as needed.
- Elevated overall efficiency by identifying opportunities for process improvements within the donation center operations.
- Sorted and performed quality control measures of donated items.
- Respectfully communicated with diverse population of volunteers and employees.
Aircraft Fueler
Fedex Express
06.2012 - 01.2024
- Improved aircraft fueling efficiency by strictly adhering to safety protocols and guidelines.
- Maximized on-time departures by promptly and accurately fueling planes according to flight schedules.
- Enhanced team collaboration through effective communication during refueling operations.
- Reduced fuel waste by closely monitoring fuel levels and consistently maintaining proper flow rates.
- Conducted regular inspections of fuel storage facilities, identifying potential hazards and reporting them for timely resolution.
- Participated in ongoing training programs to stay current with industry standards and best practices for aircraft fueling operations.
- Supported ground handling operations such as towing, marshaling, or deicing if necessary ensuring smooth overall airport functioning.
- Drove fuel trucks, hydrant carts and stationary carts to complete work.
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
- Fueled airline equipment according to exact work orders.
- Maintained clear and clean ramp, building and customer areas.
Education
High School Diploma -
Northside High
Memphis, TN05.2009
Skills
- Reliability and punctuality
- Adaptability
- Cleanliness and hygiene
- Attention to Detail
- Professionalism
- Adaptability and Flexibility
- Self Motivation
- Teamwork and Collaboration
- Active Listening
- Multitasking Abilities
- Time Management
Timeline
Donation Attendant
Goodwill
01.2024 - Current
Aircraft Fueler
Fedex Express
06.2012 - 01.2024
High School Diploma -
Northside High