Travis Etheridge

• Trained employees on additional job positions to maintain coverage of roles.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Recruited and hired qualified candidates to fill open positions.
• Greeted and encouraged feedback from customers to implement in-store operational changes.
• Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
• Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
• Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
• Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
• Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
• Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
• Conducted regular evaluations and addressed performance concerns directly with employees.

Manager for new store opening, create new hire paperwork packet for Walk-On's Franchisee ( La Fouche, LLC) including all HR paperwork and legal documents, thorough interviewing and selection process for all new store employees, execution and validation of all training systems for new store employees, audits of all employee files and paperwork to ensure company compliance, P&L budget and finance analysis, inventory and variance analysis

General Manager for new store opening, thorough interviewing and selection process for all new store employees, execution and validation of all training systems for  new store employees, audits of all employee files and paperwork to ensure company compliance, P&L budget and finance analysis, inventory and variance analysis,  adept Front of House and Heart of House system implementation and execution resulted in assisting with the next 4 restaurant openings and ensuring company systems were implemented and executed exceeding company standards

Manager for 3 years with responsibilities including: complete inventories, interviewing, hiring, write schedules, meet P&L budgets, understand and assist in writing P&L's, organize and execute action plans for successful audits, maintain office systems, manage facility and equipment maintenance and repair, guest recovery, increase sales, guest counts, and profits.

Provide home health care services to a special needs child. This included physical activities that helped with physical therapy, feeding, changing of diapers, and nutrition and diet planning.

Complete inventories, perform interviews, write schedules, meet P&L budgets, understand and assist in writing P&L's, organize and execute action plans for successful audits, manage facilities.

Run shifts, expedite food from the kitchen to the dining room, serve guests, perform inventories, write schedules, schedule trainer meetings and outings, contact guests and schedule and plan catering functions.