Travis Finley
Summary
Seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
15
15
years of professional experience
Work History
City Carrier Assistant
United State Postal Service
Columbus, GA
10.2025 - 03.2026
- Delivered mail efficiently to designated routes, ensuring timely service and customer satisfaction.
- Operated postal delivery vehicles safely while adhering to traffic regulations and safety protocols.
- Maintained accurate records of deliveries and collected payments for services rendered as required.
Mental Health Security Specialist
EAMC
Opelika, AL
10.2023 - 11.2025
- Monitored patient behavior to ensure safety and compliance with mental health protocols.
- Implemented crisis intervention strategies to de-escalate potentially volatile situations.
- Collaborated with healthcare teams to develop individualized care plans for patients.
- Trained new staff on security protocols and effective communication techniques in high-stress environments.
Operations Manager
US Army
Fort Benning, GA
10.2021 - 10.2023
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Trained and guided team members to maintain high productivity and performance metrics.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Built and maintained tracking databases for variety of measuring aspects.
- Used computer software to store and retrieve data, analyzed records to provide detailed reports.
Instructor
US Army
Fort Benning, GA
11.2020 - 10.2021
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Tested and evaluated students on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Section Leader
US Army
Fort Drum, NY
06.2017 - 10.2020
- Supervised more than $3,000,000.00 in high-value equipment, maintaining zero loss record over 6 years.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Demonstrated proficiency in telecommunications equipment to foster critical contact during team missions.
- Identified issues between soldiers and successfully resolved problems through active listening and interpersonal communication.
- Briefed leaders on readiness, equipment status, and enemy locations to enable sound decision making.
- Supervised and led platoon of 24 soldiers, setting high standard of efficiency, loyalty and integrity.
Squad Leader
US Army
Vicenza, Italy
05.2015 - 06.2017
- Trained teams on emergency situation preparedness and combat life saver techniques in tactical planning, equipment maintenance, and weapon use.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Conducted reconnaissance operations to gather intelligence on enemy positions.
- Provided thorough reports to superiors regarding squad's activities on patrol.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Gunner
US Army
Fort Bragg, NC
02.2011 - 05.2015
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Identified parts and services to maintain firearms equipment and provided timely solutions to continue operations.
- Maintained required level of proficiency in use of firearms.
Education
Associate of Applied Science - HVAC
Chattahoochee Valley Community College
Phenix City, AL12-2026
High School Diploma -
Paso Robles High School
Paso Robles, CA06-2007
Skills
- Systems Implementations
- High-Pressure Environments
- Staff Management
- Policy and Procedure Implementation
- Teamwork and collaboration
- Project Management
- Relationships and rapport
- Strong work ethic
- Reliability and punctuality
- Effective communication
- Problem-solving
- Time management
Timeline
City Carrier Assistant
United State Postal Service
10.2025 - 03.2026
Mental Health Security Specialist
EAMC
10.2023 - 11.2025
Operations Manager
US Army
10.2021 - 10.2023
Instructor
US Army
11.2020 - 10.2021
Section Leader
US Army
06.2017 - 10.2020
Squad Leader
US Army
05.2015 - 06.2017
Gunner
US Army
02.2011 - 05.2015
Associate of Applied Science - HVAC
Chattahoochee Valley Community College
High School Diploma -
Paso Robles High School