Summary
Overview
Work History
Education
Skills
Timeline
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Travis Gray

Tempe,AZ

Summary

Hospitality professional with background in leading bar operations and creating exceptional guest experiences. Successfully managed bar staff, ensuring seamless service and high standards of quality. Strong focus on team collaboration and achieving results, with reliable adaptability to changing needs. Proficient in mixology and customer service, valued for leadership and interpersonal skills.

Overview

37
37
years of professional experience

Work History

Lead Bartender

Giligin's
01.2000 - 01.2023
  • Integral role in creating new cocktails for drink menu resulting in a 20% increase in sales in very busy, high paced environment
  • Responsibilities also included: opening/closing management, cash handling/management, tip counting/distribution, making/serving drinks to customers, building/maintaining great rapport with guests both regular and new, clean/stock, training new hires, inventory/liquor orders

Bartender

Casino Az Talking Stick Resort
01.2012 - 01.2020
  • Make and serve drinks to guests and servers in a busy fast paced environment
  • Regularly exceed sales goals by upselling/suggestive selling
  • Cash handling/mgt
  • All opening/closing duties, clean/stock, maintain bar
  • Several commendations for excellent customer service

Lead Bartender/Asst.Mgr

Standup Scottsdale
01.2012 - 01.2014
  • Integral role in creation and design of new cocktails/menu increasing sales by 20%
  • Key role in promotions/advertising club events and ticket sales, increasing sales by 11%
  • Role in hiring, onboarding and training of new employees and club security
  • Assume role of general manager when g.m
  • Was out/on vacation etc
  • Inventory/liquor orders
  • All duties associated with bartending: making/serving drinks to guests and servers, opening/closing duties, cash handling/tip allocation, clean/stock etc
  • Integral role as well as 'cast' member in helping Bar Rescue host/industry Jon Taffer, director, producers and crew with our episode

Systems Technician

At&t, Ameritech, US West
01.1986 - 01.2001
  • Performed installation and repair of telephone lines for businesses and residences

Education

Certificate - Business Administration

Scottsdale Community College
Scottsdale, Az
01.2002

Skills

  • Personable with excellent people skills
  • Excel in building rapport/relationships ,then maintaining relationships
  • Sales experience
  • Strong multitasking
  • Customer service
  • Team leadership
  • Communication skills written and verbal
  • CRM software, Salesforce experienc
  • Team playing, quick learner who responds well to coaching
  • Experienced speaker both public and private regardless of number I'm speaking to Can also emcee/host events

Timeline

Bartender

Casino Az Talking Stick Resort
01.2012 - 01.2020

Lead Bartender/Asst.Mgr

Standup Scottsdale
01.2012 - 01.2014

Lead Bartender

Giligin's
01.2000 - 01.2023

Systems Technician

At&t, Ameritech, US West
01.1986 - 01.2001

Certificate - Business Administration

Scottsdale Community College

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Travis Gray